Benefits:
Employee discounts
Flexible schedule
Paid time off
Parental leave
Benefits/Perks
Paid training
Paid time off
Employee discount
Flexible Scheduling
Competitive Compensation
Job Summary
KidsUnited is a Soccer Development Center for early development. Are you looking for a fast-paced, fun, and exciting career? KidsUnited is the leading brand in early development through soccer. We are looking for a Club Manager to join our energetic team! The ideal candidate is self motivated, organized, and personable with a drive for success and opportunity. You have previous sales and management experience, can demonstrate premium customer service abilities, are out-going, enthusiastic, and have ambition to grow with a developing brand. The Club Manager is responsible for overseeing all operations of the club as well as meeting and exceeding all key performance sales goals.
Responsibilities
Lead and coordinate initial and ongoing sales drivers
Responsible for overseeing the sales process and systems
Manage, monitor, coach, develop and evaluate the performance of the staff
Monitor the hiring, training and scheduling of all KidsUnited staff
Responsible for recruiting and on-boarding all new KidsUnited employees
Model all studio activities through self-involvement (leading by example)
Train and mentor subordinates for ongoing success and future growth
Properly empower, monitor and evaluate specifically assigned responsibilities of sales team
Be promotionally-oriented and have the ability to direct sales through company required outreach programs
Provide and maintain the highest level of customer service
Provide effective decision making regarding customer service issues
Greet members, guests, and prospective members
Answer phone calls and assist members
Communicate with leads and potential members through calls, texts, emails, and in-person meetings
Provide an excellent onboarding experience
Assist members with resolving any concerns or complaints
Properly managing and exceeding all KidsUnited sales and operational budgets
Qualifications
High school diploma/GED required
Proven sales leadership REQUIRED!
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Min 2-3 years of previous sales experience required
Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
Strong work ethic, integrity, and professional demeanor
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Solid verbal and written communication skills required
Ability to multi-task and manage client and staff concerns
Ability to work and function in a TEAM environment
Flexible to work day, evening and/or weekend hours as needed
Spanish speaking preferred