Job Description

NOW HIRING 2021 SPRING INTERNS [REMOTE]!

Social High Rise was established in 2012, and we've had the pleasure of working with dozens of fantastic interns for over seven years. We've worked hard to develop our internships so that individuals truly learn new skills and come away with valuable experience to add to resumes. Over the last few months, we have revamped our internship program so that it can be performed remotely, due to COVID-19 restrictions. Interns will still receive the same high quality and interactive experience with our team in our new remote work environment.

ABOUT THE INTERNSHIP

Our Social Media Account Specialist Interns provide support to our full-time Account Specialist Team members. Interns are trained to understand social media philosophy and customer service as it relates to restaurants and small businesses. Interns have the opportunity to contribute to our Social High Rise blog and participate in shadowing full-time Account Specialists to learn professional social media management skills. This is a great internship for individuals interested in learning more about the social media industry, social media marketing, public relations, online customer service, blog writing, and innovative company culture.  

INTERNSHIP RESPONSIBILITIES INCLUDE:

• Partnering with the Social High Rise team REMOTELY approximately 8-10 hours per week on a consistent, synchronous, pre-determined schedule (typically 2 days per week for 3-4 hour shifts) - punctuality and dedication is extremely important. MONDAY AND WEDNESDAY MORNING AVAILABILITY STRONGLY PREFERRED!

• WRITING! Writing with strong attention to detail, proper grammar, expression, and thoughtfulness, through the lens of customer service and public relations.

• Did we say writing? Blog writing, too! 

• Assisting Full Time Account Specialists in day-to-day social media activities for clients, including managing follower growth and engagement, content creation, and more.

• Assisting Full Time Account Specialists in working with clients to craft professional responses to customer reviews. 

• Aiding in conducting research on social media industry topics.

• Shadowing Assisting Full Time Account Specialists to strengthen task management and team collaboration skills.

MUST BE ABLE TO WORK REMOTELY 8-10 HOURS PER WEEK DURING SPECIFIC PREDETERMINED TIMEFRAMES

Qualifications

DESIRED QUALITIES/EXPERIENCE:

• Experience working with teams remotely via Zoom and Slack

• Customer service experience

• Blog writing experience

• A passion for social media

• Strong attention to detail 

• Empathy

• Resourcefulness 

• Rigorous work ethic

• The ability to think creatively and critically

• A high degree of common sense

• The ability to work independently with minimal instruction 

• Outstanding writing skills, both creatively and persuasively

• Knowledge of marketing principles, customer service, and public relations

• A self-motivated, winning attitude

• A thoughtful, intuitive, and consultative approach to solving problems

• GOT RESTAURANT EXPERIENCE? HUGE BONUS! 

• Working knowledge social media platforms, preferably from a brand/business perspective, including Facebook, Google+, Yelp,, Twitter, TripAdvisor and Instagram (in other words, your personal Facebook ramblings and Instagram “what I ate for dinner” posts don’t count)

• Availability beginning January 2021 (Spring Semester) 

• MONDAY AND WEDNESDAY MORNING AVAILABILITY STRONGLY PREFERRED!

EXPECTED START DATE: JANUARY 2021 -- WE WILL BEGIN CONDUCTING INTERVIEWS VIA PHONE & ZOOM NOVEMBER 2020

NOTE: It is expected that our interns stay with us for a full semester. Opportunities to remain with Social High Rise beyond one semester are available!

Additional Information

TO APPLY FOR THIS POSITION AT SOCIAL HIGH RISE, YOU MUST SUBMIT THE FOLLOWING THROUGH OUR ONLINE APPLICATION JOB POST:

1. Cover Letter (attach to your resume as one PDF document)

2. Resume 

3. Responses to our application questions

*Interns may receive college credit for this internship. Interns are responsible to provide the proper paperwork in order to receive college credit. 

All information will be kept confidential according to EEO guidelines.