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Social Media Account Specialist Intern - FALL 2019

Social High Rise

Social Media Account Specialist Intern - FALL 2019

Chico, CA
  • Responsibilities

    Job Description

    NOW HIRING 2019 FALL INTERNS! We're a 7-year-old company and we've had the pleasure of working with dozens of fantastic interns over the past 6 years. We've worked hard to develop our internships so that individuals truly learn new skills and come away with valuable experience to add to resumes.

    Our Social Media Account Specialist Interns provide support to our full-time Account Specialist Team members. Interns are trained to understand social media philosophy and customer service as it relates to restaurants and small businesses. They can have the opportunity contribute to our Social High Rise blog and participate in shadowing full-time Account Specialists to learn magical social media management skills! This is a great internship for individuals interested in learning more about the social media industry, social media marketing, public relations, online customer service, blog writing, and start-up company culture.

    Responsibilities Include:

    • Partnering with the Social High Rise team at our Chico Headquarters office approximately 8-10 hours per week on a consistent, pre-determined schedule (typically 2 days per week for 3-4 hour shifts) - punctuality and dedication is extremely important.
    • WRITING! Writing with strict attention to detail, proper grammar, expression, & thoughtfulness, often through the lens of customer service and public relations.
    • Did we say writing? Blog writing, too!
    • Assisting Account Managers in day-to-day social media management activities for clients - mostly customer reviews.
    • Assisting Account Managers in working with clients to craft professional responses to positive and negative customer reviews.
    • Aiding in conducting research to find engaging content and ideas for social media posts.
    • Working to find solutions to complex problems quickly and competently.
    • Constructing detailed processes for organizing and analyzing data.
    • Shadowing the Social High Rise team to learn account management and business related skills that can be applied to future career opportunities.
    • A bunch of other stuff that might come up, because after all, we're a startup, and things don't always follow a plan.


  • Qualifications



    Do you have these skills/qualities? If so, apply! Tell us why you're the best fit for the position!

    • Blog writing experience
    • A passion for social media
    • Strong attention to detail
    • Empathy
    • Resourcefulness
    • Rigorous work ethic
    • The ability to think creatively and critically
    • A high degree of common sense
    • The ability to work independently with minimal instruction
    • Outstanding writing skills, both creatively and persuasively
    • Knowledge of marketing principles, customer service, and public relations
    • A self-motivated, winning attitude
    • A smart, intuitive, and consultative approach to solving problems
    • Working knowledge social media platforms, preferably from a brand perspective, including Facebook, Google+, Yelp, Foursquare, LinkedIn, Twitter, TripAdvisor and Instagram (in other words, your personal Facebook ramblings and Instagram “what I ate for dinner” posts don’t count)
    • Availability beginning Winter/Spring 2019 semester

    Additional Information

    To apply for the Social Media Intern position at Social High Rise, you MUST submit the following:

    • Cover Letter & Resume (attach them together in a PDF document)
    • Responses to our application questions

    *Interns may receive college credit for this internship. Interns are responsible to provide the proper paperwork in order to receive college credit.

    **Note: We love meeting people in person, but due to the nature of our business and our office location, it's a challenge for us to accommodate visitors who drop-in without making an appointment first. So, please submit your application package online, and if we like what we read, we will contact you to set up an interview.

    All information will be kept confidential according to EEO guidelines.