Genetics Product Specialist - Implementation SOFT COMPUTER CONSULTANTS 7
reviews - Clearwater, FL 33760 POSITION SUMMARY: The Genetics Product
Specialist on the Implementation team will work with assigned clients to
train and assist with the implementation of SCC's Genetics Information
Systems Suite of products. SCC's products include SoftGenomics,
SoftPathDx, SoftCytogenetics, SoftMolecular, SoftHLA, SoftFlowCytometry,
SoftBioChemistry and SoftGenePortal. The implementation and
configuration will require definition of system scopes and objectives
based on user requirements and a thorough understanding of business
systems and industry requirements. This position may also support
product development activities. Take your knowledge of Molecular HLA
typing, HLA antibody detection, flow cytometry and infectious disease
testing and your career to the next level at SCC Soft Computer! Work
with our clients to implement our software utilized by hospitals and
laboratories across the world. This position is full-time, Genetics
Product Implementation Specialist - Monday-Friday with room for
advancement. DUTIES AND RESPONSIBILITIES: Client Implementation * Travel
to client site to perform implementation activities. * Assess client's
current workflow and, working with the client, document future state of
workflow. * Coordinate and meet with clients and business leaders in
conjunction with Software Architects and Development Teams to ensure
that the direction, scope and dependencies of the file build design and
any gaps are identified and documented. * Provide client training
including System Configuration Training, Super User Training, and any
other project specific training as needed. * Create, review and revise
test cases for accuracy regarding the client's specific build and
workflow. * Support and assist client with End User Training as needed.
- Assist client with validation techniques for delivered software. *
Review client test cases for accuracy regarding their specific build and
workflow. * Provide client with support throughout the implementation
processes and milestones, ensuring completion of milestones by or before
project plan deadlines. * Hold weekly client calls and/or WebEx sessions
with client Subject Matter Expert groups to review, build, test,
validate, train and provide remote assistance. * Smoke-test software
deliveries in specified environments, including clients. * Procure
weekly status information for the BA, AE or Project Manager for
preparation of weekly status updates. * Perform implementation
activities as directed by the Genetics Implementation Manager or
designee (e.g. PM, BA). * Escalate all project risks to the Genetics
Implementation Manager, PM or BA as appropriate. Client Development *
Travel to various client sites as needed. * Although enhancements or
development of software should be strictly controlled, the Genetics
Product Specialist should be able to: * Translate any client business
requirements into concise system requirements in SCC's development tool.
- Review, revise and/or approve requirements in SCC's development tool.
- Review, revise and/or approve test cases as set forth in SCC's
development tool. * Review, revise and/or approve release notes as set
forth in SCC's development tool. * Review and/or revise system manuals
and training curriculum for clients and products as needed. * Perform,
revise and/or approve client complaint documentation. * Perform, revise
and/or approve risk-to-health documentation. * Prepare for and provide
Sales Demos as requested. * Provide feedback and materials for sales and
marketing initiatives as requested. * Travel to promote new business as
requested. * Provide information for RFP's as requested. * Participate
in initiation of integration with other products as needed. * Collect
information to support department initiatives as needed. * Create,
review and/or revise department and quality system standard operating
procedures as needed. * Performs other duties as assigned. JOB
SPECIFICATIONS: Education Required: Bachelor's Degree in a
Healthcare/Clinical related field (Medical Technology, Genetics,
Molecular Biology, Cytotechnology, Histotechnology, etc.) preferably
with a Computer Science concentration. Must have at least an Associate's
Degree. Certification or License in a clinical related field
(Cytogenetics, Histotechnology, Medical Technology/Medical Laboratory
Sciences or related) by either the State of Florida, ASCLS, ASCP or
other national certifying organizations. Experience Required: Previous
experience working in the clinical laboratory field as a Medical
Technologist or related position. The candidate will have two to three
years of experience in domains such as laboratory, cytogenetics,
molecular HLA typing,HLA antibody detection, flow cytometry,
biochemistry, immunogenetics, cytology or histology/pathology. Prior
experience in clinical diagnostic laboratories preferred with
proficiency in basic genetics or pathology theory and laboratory
practice, specimen preparation and processing. Prior experience in
genetic laboratories preferred with proficiency in basic genetic theory
and laboratory practice, specimen preparation, cell culture and
harvesting, and chromosome analysis. Previous experience in the usage,
file building, and trouble shooting of a laboratory information system
(LIS) is preferred. Skills Required: * Ability to learn and understand
existing business processes. * Strong technical, non-technical, spoken,
and written communication skills are required to work with a wide array
of business users including software developers as well as clients and
executive management. * Expert analytical and problem solving skills
along with strong presentation skills. * Ability to work independently
with minimal direction, and as a team player. * Dedication to meeting
the requirements and expectations of internal and external customer;
accurate anticipation of future consequences and trends; desire to stay
abreast of technical developments in the field; strong attention to
detail and follow-through; highly organized and detail oriented. * This
position requires strong knowledge of both project management and the
software development lifecycle (SDLC) of large-scale development
projects. Travel Required: Yes, up to 75%. BENEFITS: SCC Soft Computer
offers a comprehensive and competitive benefits package to meet the
needs of our employees. Our benefits include medical, dental, life
insurance, short term disability, flexible spending plans, 401(k),
vacation, paid holidays, tuition reimbursement, a subsidized lunch
program and much more! EOE of protected Veterans and Individuals with
Disabilities. 6 hours ago - save job - original job Apply On Company
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