• Rack, build, cable, configure, and provision Intel and AMD servers

• Rack, cable, and deploy Cisco Layer 2 networking equipment

• Troubleshoot, test, quality assurance of server hardware

• Professionally resolve hardware issues via trouble ticket

• Troubleshoot and resolve problems with basic network and operating system installations and configurations.

• Monitor and assist our automated provisioning system for new server orders

• Monitor and escalate issues with customer’s servers as necessary

Required Skills Required Experience

• Operating System Installation - Windows Server, Linux, Unix

• Rack, cable, and deploy Cisco Layer 2 networking equipment

• Moderate knowledge of PC hardware concepts and component installation.

• Basic knowledge of various internet-related services and software (mail, web, DNS, etc).

• Must be able to multitask in a fast-paced environment.

• General understanding of computer networking concepts.

• Customer focused attitude with some previous customer service experience.

• Network wiring/cabling experience a plus.