Clearance Requirement: Active Clearance is NOT required to start

Travel Requirements: None

Location: Fairfax, VA

SUMMARY: WR has an opportunity for a Software Engineer, Intern to provide the GBS division with various computer engineering support.

Position responsibilities will include, but are not limited to the following:

• Assist engineering staff with performance of assignments, lab day-day workings, gathering of test data, administrative, and other miscellaneous responsibilities.

Candidates must possess the following knowledge, skills, and experience:

• High school diploma or current record indicating high-level achievement through high school to the extent it has been completed.
• Pursuing STEM degree preferred.
• Must be enrolled in STEM-related coursework.
• Study or practice in basic information technology software development.
• Working knowledge of computers and computer applications.

The selected candidate will be required to pass a pre-employment third-party background check which may include verification of any of the following: Employment history; Education and/or certifications; Criminal history; Driving Records; Other records or information related to the candidate’s suitability for the position.

WR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, traits associated with race, color, citizenship status, national origin, ancestry, genetic information, creed, sex, sexual orientation, gender identity or expression, pregnancy, childbirth, or related medical conditions, including lactation, age, religion, marital status, physical or mental disability, veterans’ status, or any additional factors that are protected by law. EOE/Veteran/Disability. Please see https://wrsystems.com/our-responsibility/ for more information.

Required Skills

Required Experience

• Process customer orders, inquiries and requests for quote
• Work with customers via phone queue and email and fulfill their needs
• Provide timely and accurate information to customers regarding product specifications, pricing, and lead times
• Obtain accurate pricing and lead times from suppliers
• Clearly communicate delivery and price confirmation to the customer
• Order entry on KPS Global quote system software
• Regularly update the customer with current order status
• Work with customers to understand and fulfill their needs
• Make recommendations on products that best meet customer requirements
• Educate customers about product options, features, and specifications
• Offer alternatives to ensure customer needs are most appropriately met.
• Generate change orders as needed as well as tracking information for customer requests
• Work with Outside Regional Sales Managers as needed to find the best customer solution
• Communicate any customer satisfaction issues
• Communicate clearly with warehouse to ensure orders are processed accurately and shipped/delivered in a timely manner
• Work directly with warehouse staff on expedites and rush orders
• Clearly communicate orders with expedited ship methods
• Customer data maintenance as needed in quote and order system
• Work with accounting on purchase order terms & conditions
• Work out discrepancies with customers in a timely manner
• Manage multiple quotes and bids simultaneously setting appropriate prioritization amongst competing projects to meet specified deadlines.