Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

Travel Required: None

Clearance Required:

Public Trust / Moderate Background Investigation (MBI) Tier 2. Must be a US Citizen, Green Card or H1b or EAD visa holder. If not a US Citizen, then must have maintained residence in the USA for three contiguous years. Short vacations are not included in the three (3)- year requirement.

Requirements/Education

Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or related field OR Associate's degree with relevant technical experience OR equivalent combination of education and experience

1-2 years of IT experience or recent graduate with relevant internship experience

6+ months of hands-on ServiceNow experience (professional, academic, or personal development instance)

Description of the Position :

We are seeking a motivated ServiceNow Junior Developer to join our team and grow their skills in developing and maintaining ServiceNow applications. This position will support a high-profile federal government contract so candidate must be willing to undergo the federal clearance process. The ideal candidate will have foundational knowledge of ServiceNow platform capabilities, a strong desire to learn, and the ability to work on ITSM, ITOM, CMDB, and emerging AI technologies including NowAssist under the guidance of senior team members.

Key Responsibilities:

Application Development & Configuration

Assist in developing and configuring ServiceNow applications across ITSM, ITOM, and CMDB modules

Create and modify forms, lists, views, and basic UI components

Develop simple workflows, business rules, UI policies, and client scripts

Support integration development with third-party systems

Learn and assist with NowAssist configuration and AI-powered features

Participate in Service Portal customization and widget development

Technical Support & Maintenance

Troubleshoot and resolve basic technical issues in ServiceNow applications

Perform routine platform maintenance tasks and configurations

Create and maintain update sets for code deployments

Conduct basic testing and quality assurance activities

Document technical solutions and configurations

Assist with platform upgrades and testing

ITSM, ITOM & CMDB Support

Configure and customize ITSM processes (Incident, Problem, Change, Service Catalog)

Support ITOM implementations including Discovery and Service Mapping

Assist with CMDB data modeling and CI relationship configurations

Help maintain data quality and integrity in the CMDB

Support implementation of NowAssist features in ITSM workflows

Learning & Development

Participate in training programs and ServiceNow certification courses

Shadow senior developers and learn best practices

Stay current with ServiceNow releases and new features

Contribute to team knowledge sharing and documentation

Learn about AI/ML capabilities and Virtual Agent development

Attend team code reviews and technical discussions

Collaboration

Work closely with senior developers, architects, and business analysts

Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)

Communicate progress and blockers effectively to team members

Support end-users with basic technical questions

Contribute to continuous improvement initiatives

Required skills/Level of Experience:

6+ months of hands-on ServiceNow experience (professional, academic, or personal development instance)

Basic understanding of ITSM processes and concepts

Exposure to ITOM and CMDB fundamentals

Awareness of AI technologies and interest in learning NowAssist capabilities

Familiarity with ServiceNow Studio and development environment

Basic understanding of version control concepts

Knowledge of software development lifecycle (SDLC)

Ability to read and understand technical documentation

Basic debugging and troubleshooting skills

ServiceNow Certified System Administrator (CSA) - Required or ability to obtain within 6 months

Basic proficiency in JavaScript

Hands-on experience with ServiceNow scripting concepts (Business Rules, Client Scripts, UI Policies)

Hands-on experience with HTML, CSS, basic AngularJS

Basic knowledge of REST/SOAP web services

Understanding of relational databases and SQL basics

Interest in learning Virtual Agent and AI-powered automation

Basic understanding of ITIL framework

Security Clearance: Ability to obtain and maintain a government security clearance (Public Trust).

Nice to have skills:

Experience supporting Federal clients.

Experience supporting GSA.

ServiceNow Fundamentals or AI & ML Micro-Certification

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Implementation Specialist (CIS) in ITSM

Completed NowAssist or AI/ML training modules

Experience with Agile/Scrum methodologies

Exposure to Flow Designer or Workflow Editor

Basic knowledge of Integration Hub

ITIL v4 Foundation certification or willingness to obtain

Soft Skills

Strong desire to learn and grow technical skills

Good problem-solving and analytical abilities

Effective written and verbal communication skills

Ability to work collaboratively in a team environment

Detail-oriented with commitment to quality

Self-motivated and proactive in seeking knowledge

Ability to accept constructive feedback and apply learnings

Time management skills and ability to meet deadlines

Adaptability to changing priorities and technologies

What We Offer:

OmniSolve offers a comprehensive total rewards package that includes competitive compensation and flexible benefits that reflect our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx & Dental Insurance

Personal and Family Sick Time & Company Paid Holidays

Maternity, Paternity, Bereavement Leave & Family and Medical Leave

Military Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Mentor - Protege Program

Corporate Sponsored Events & Community Outreach

About OmniSolve Inc

Founded in 2001, OmniSolve is a leading IT and business process services firm committed to helping clients grow and succeed. We have the broad resources, expertise, stability and dedicated professionals needed to achieve results for our clients. This is a great opportunity to join a winning team. OmniSolve offers a competitive compensation package with opportunities for growth and professional development.

OmniSolve is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Come grow with us. Learn more at www.omnisolve.com.

This is a remote position.