Job Description

The Software Engineering Delivery Coordinator provides operational support to engineering
leadership in leading teams “from X to Y by when.” In this role, you will maintain aggressive yet
achievable delivery plans; organize teams’ daily work around delivery & operating plans; and
ensure relevant information, questions, and decisions are escalated to appropriate leaders in a
timely fashion. You will work towards the continuous improvement of the people, process, and
technology behind CountySuite.

In a world where technology is a commodity, there’s no shortage of IT professionals. But it’s a
different, rare breed of person who possesses the aptitude, joy, curiosity, humility,
accountability, and passion to be an SWE delivery coordinator at Teleosoft.

Key Responsibilities

• Provide operational support to engineering leadership
• Partner with product team to maintain aggressive yet achievable delivery plans
• Ensure all work items move "from X to Y by when” and are delivered on time
• Drive accountability by escalating opportunities & risks to appropriate leaders
• Align team priorities according to delivery & operating plan needs
• Organize quarterly releases to ensure timely delivery of stable builds
• Facilitate intake & prioritization of work from product team
• Own daily work of operating Kanban cadence
• Route questions and decisions to appropriate leaders
• Relentlessly pursue resolution and don’t allow matters to “slip through the cracks”
• Monitor delivery risks and present plans of action to mitigate such risks
• Maximize value delivered by eliminating bottlenecks & wasted time
• Produce metrics & reporting on a recurring and ad-hoc basis
• Plan proactively, but be prepared to respond reactively when appropriate
• Collaborate with peers & leaders to mitigate risks & overcome obstacles
• Participate in continuous improvement process, contributing both ideas & effort
• Adopt a collaborative, solution-oriented attitude towards problem solving

Qualifications

Education and Experience

• Professional experience owning the delivery of complex software projects
• Familiarity with various software development methodologies & patterns
• Demonstrated ability to develop & implement process
• Demonstrated ability staying organized in complex, fast-paced environments
• Professional experience with the following tools:
  Azure DevOps, Git SCM, Freshdesk, Microsoft Office

Who We Hire

Humble

• A humble person lacks excessive ego or concerns about status.
• They are quick to point out the contributions of others and slow to draw attention to themselves.
• They emphasize team over self and value collective success.

Hungry

• A hungry person is always looking for more—more things to do, more to learn, more responsibility to take on.
• They are self-motivated, diligent, and have a strong work ethic.
• They rarely need to be pushed by a manager because they are internally driven.

Smart

• Here, “smart” doesn’t mean intellectually gifted—it refers to being people smart.
• A smart person has good judgment and intuition around group dynamics.
• They are aware of the impact of their words and actions, and they use this awareness to relate effectively with others.

Who We Promote

Clear - a Teleosoft leader discerns clarity from ambiguity and provides actionable direction.

Consistent - a Teleosoft leader demonstrates integrity and strives for consistency across their words, actions, and beliefs.

Courageous - a Teleosoft leader is not afraid to engage conflict, make decisions in ambiguity, and do hard things.

How We Work

Value over Activity: Deliver Value - Prioritize what truly drives value for Teleosoft, relentlessly focus on these activities. Leadership strives for simplicity and execution.

Truth over Appeasement: Handle Conflict - Embrace conflict as an essential part of leadership. Remain composed and rational in tough situations, prioritizing respect over popularity.

Tenacity over Comfort: Build Resilience - Lead with grace under pressure. Don't shift blame or avoid tough problems. Stand firm and remain calm through adversity.

Respect over Popularity: Work at Level - Focus on your role, and only your role. Don’t take over tasks that others should be handling, or you risk disempowering your team and overworking yourself.

Progress over Paralysis: Master Ambiguity - Translate uncertainty into clarity for team members to act upon. Even when conditions are unclear, everyone should know exactly how they contribute.

Excellence over Perfection: Make Great Decisions - Be timely. A decision that’s 80% right now is far more powerful than a near-perfect one delayed. Know who to consult and when to act.

Ownership over Barriers: Drive Accountability - Ensure clear ownership. Empower your people with both responsibility and authority—without that balance, accountability isn’t leadership. Don’t be afraid to have accountability conversations when you need something from someone else.

Additional Requirements

• Prolonged periods of sitting at a desk and working on a computer will be necessary.
• Travel may be required based on client needs.
• Must be able to lift up to 15 pounds at times.
• Fingerprint and Criminal Background Check Required.
• Authorization to work in the U.S

Additional Information

Come Join Us!

If you have the skill and desire to work in a place where leaders listen and genuinely care, a place that pushes you to grow personally and professionally, and a place where you can put down roots and build a future, then Teleosoft just might be the home for you!

We also offer competitive benefits including a medical/dental/vision plan, vacation & sick time, and a 401(k).