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Software Training Specialist (Applications Specialist)

Core Sound Imaging, Inc.

Software Training Specialist (Applications Specialist)

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    The Software Training Specialist requires the ability to work independently to provide training and product education to clients regarding Core Sound Imaging products and develop and maintain employee training program. Training will be provided for client users who include physicians, administrator and technologists/sonographers. The ideal candidate views educating customers about a technology solution and employees about their job function and the Core Sound Imaging quality system as a fun challenge. The ability to relate information to a customer in a way that is relevant to assisting them in seeing the benefits of the product are essential. Clinical knowledge/Web-based software knowledge a bonus.

    Core Responsibilities:

    • Work with the Implementation Specialist to conduct initial customer assessment; establish customized implementation/training plan.
    • Deliver remote coaching to customers, utilizing remote software tools, from our offices.
    • Assist customer in determining appropriate product configuration options that best meet their needs given existing imaging workflow.
    • Deliver supplemental application training as necessary.
    • Support the client’s implementation activities/schedule.
    • Assist with the development and improvement of implementation and training process.Provide feedback to product team for product enhancements.
    • Ability to play an active role in future product development.
    • Develop and maintain employee training programs including, but not limited to, role-specific training, product training, HIPAA/HITECH training, and QMS training

    Desired Skills and Experience

    Equivalent to completion of 4-years of college-level coursework in a related field and experience sufficient to successfully perform the essential duties of the job as listed above. Clinical certification and/or medical device experience a plus.

    • Strong Clinical Information Systems knowledge - ultrasound, angiography, xray and other imaging experience a bonus.
    • Strong interpersonal skills, with a high degree of self-motivation and ability to work independently.
    • Excellent communication skills - ability to interface and influence at multiple organization levels.
    • PC skills, including advanced knowledge of Microsoft Office products.
    • Experience developing and implementing training programs.
    • Ability to learn and apply new technologies quickly.
    • Excellent problem-solving abilities.
    • Ability to work both independently and as part of a team.
    • Ability to multi-task in a dynamic environment.
    • Excellent verbal and communication skills.

    Company Description

    Company Overview:
    Studycast is a provider of a cloud-native platform for viewing, analyzing, and securely sharing diagnostic-quality images to reduce provider and patient costs while improving treatment protocols and overall quality of care. Studycast’s primary product is a radiology Picture Archiving & Communication System (PACS) that is differentiated in its breadth of workflow management tools, extensibility across specialties and care settings, and configurability across imaging modalities and hardware providers.

    Strong Private Equity Ownership
    PSG is a growth equity firm that partners with middle-market software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities, and build strong teams. Having backed more than 65+ companies and facilitated over 300 add-on acquisitions, PSG brings extensive investment experience, deep expertise in software and technology, and a firm commitment to collaborating with management teams. Founded in 2014, PSG operates out of offices in Boston, Kansas City and London.

    PSG targets investments in rapidly growing middle market software and technology-enabled service companies. As technology continues to disrupt large segments of the economy, traditional industries are being reshaped by new services that are smarter, faster, and cheaper -- creating a significant number of opportunities to pursue.

    Company Description

    Company Overview:\r\nStudycast is a provider of a cloud-native platform for viewing, analyzing, and securely sharing diagnostic-quality images to reduce provider and patient costs while improving treatment protocols and overall quality of care. Studycast’s primary product is a radiology Picture Archiving & Communication System (PACS) that is differentiated in its breadth of workflow management tools, extensibility across specialties and care settings, and configurability across imaging modalities and hardware providers.\r\n\r\nStrong Private Equity Ownership \r\nPSG is a growth equity firm that partners with middle-market software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities, and build strong teams. Having backed more than 65+ companies and facilitated over 300 add-on acquisitions, PSG brings extensive investment experience, deep expertise in software and technology, and a firm commitment to collaborating with management teams. Founded in 2014, PSG operates out of offices in Boston, Kansas City and London. \r\n \r\nPSG targets investments in rapidly growing middle market software and technology-enabled service companies. As technology continues to disrupt large segments of the economy, traditional industries are being reshaped by new services that are smarter, faster, and cheaper -- creating a significant number of opportunities to pursue.