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AV/IT Manager

Soho House & Co.

AV/IT Manager

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    THE ROLE

    At Soho House the Audio Visual (AV) / Information Technology (IT) Manager, Soho Warehouse is responsible for managing budgets, leading a team, and oversight for local AV/IT requests. As the AV Manager, you will have extensive technical knowledge of how to set up, install, troubleshoot, and break down audiovisual equipment including cameras, microphones, projectors, and monitors. An AV Manager is also responsible for the management of scheduled productions, purchasing new equipment, monitoring existing inventory, and the day-to-day operations.

    A successful AV / IT Manager will be well-versed in setting up and breaking down audio-visual equipment and building relationships with internal and external stakeholders. In addition, keeping up to date on new technology and equipment as it's introduced to the market, and renting additional equipment necessary for screenings or member events. We hope that youre a tuned-in to problem-solving and passionate about events, cinema, and IT!

    MAIN DUTIES...

    • Lead the process, innovation and daily technical troubleshooting as well as providing the highest quality of AV/IT support
    • Compliant with health code and safety regulations to ensure the safety of staff, members and guests
    • Identify internal and external vendors that can support machinery repair, installation and upkeep
    • Partner with local leadership to decide on and provide solutions that are cost effective and can enhance delivery, experience and better impact the business and overall AV, IT, Cinema and/or events
    • Acquire and develop vendor relations that result in leveraging contract negotiations and maintaining proper budgets to best support the business
    • Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships.
    • Adhere to health and safety policy (I.e. IIPP, workers comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
    • Communicate all departmental updates in a clear and concise manner to staff as well as operational leader within the property and delegate duties to team when applicable
    • Operate all technical aspects and machinery that that support member, guest and staff use of the Cinema in all film and digital video formats
    • Diagnose and solve problem to offset any interruption of programming, events or items associate with AV/IT by communicating and contacting Service Engineers and Contractors as appropriate

    REQUIREMENTS

    REQUIRED SKILLS/QUALIFICATIONS:

    • 3+ year experience in a similar capacity
    • Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment
    • Technically competent and confident to support computer, Internet, software and network security needs
    • Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process
    • Flexible schedule and available to address pressing IT inquiries at night, weekends and holidays as needed
    • Strong verbal and written communication skills.
    • Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems) equipment and technical specifications.
    • Computer Science or related Degree preferred

    PHYSICAL REQUIREMENTS:

    • Must be able to seize, grasp, turn and hold objects with hands.
    • Must be able to work on your feet for at least 8 hours.
    • Fast paced movements are required to go from one part of the club to others.
    • Must be able to move, pull, carry, or lift at least 30 pounds.
    • Occasionally kneel, bend, crouch and climb as required.

    BENEFITS

    WHY WORK WITH US...

    Soho House offers competitive compensation packages that feature global benefits and perks. Whether youre seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

    • HEALTH CARE + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
    • PAID TIME OFF: Full- Time Employees have sick day's + vacation days
    • CAREER DEVELOPMENT: Soho House can progress your career domestically or internationally as well as managerially or technically
    • SOHO IMPACT: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
    • LEARNING & DEVELOPMENT: An extensive range of internally and externally run courses are available for all employees.
    • COOKHOUSE & HOUSE TONIC: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
    • TEAM EVENTS: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.