JOB DESCRIPTION:

We are looking for a VP of Operations responsible for driving operational innovation and excellence. You will manage all operational functions of the company including Supply Chain and Finance. We're looking for a leader with bold ideas about how to work differently and smarter in response to rapidly changing consumer behavior. You will develop and execute a strategic vision, with a progressive, customer centric-approach that delivers on sales and profit objectives. This position will report directly to the CEO and will serve as a member of the leadership team._ _

*This is a REMOTE OPPORTUNITY BASED OUT OF CALIFORNIA (required travel to our 3PL and Port location in Long Beach, CA).

RESPONSIBILITIES:

STRATEGY, VISION AND LEADERSHIP

• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company's operations.
• Advise the CEO and other key members of senior management on financial planning budgeting, cash flow, investment priorities, and policy matters.
• Contribute to the development of Soko Glam's strategic goals and objectives as well as the overall management of the organization.
• Maintain continuous lines of communication, keeping the CEO informed of all critical issues.

TEAM DEVELOPMENT & PARTNERSHIP

• Oversee, direct, and organize the work of the finance and operations teams.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
• Enforce and strengthen Soko Glam's performance management culture; we have very high standards for performance and accountability at all levels across the organization.

ESSENTIAL FUNCTIONS

• Partner cross-functionally, particularly with performance marketing, to create new ways of working that minimize customer and colleague friction and maximize loyalty and conversion.
• Deliver operational outcomes that enable outstanding customer and financial outcomes.
• Drive continuous improvement across the entire supply chain with data-driven decision-making in partnership with the Finance team.
• Consistently identifies opportunities for process improvement and cost savings. 
• Participate in vendor negotiations to ensure product relevance and cost-efficiency.

SKILLS & QUALIFICATIONS

• Proven work experience as a VP of Operations or other senior role, with a strong focus on supply chain and finance within the ecommerce and retail space
• Experience building, coaching and training large teams in a dynamic environment
• Strong financial acumen and analytical skills. Solid understanding of retail and store operations management to maximize customer satisfaction and profitability
• Problem solving skills - an insatiable curiosity and ability to develop creative solutions to complex business issues
• Ability to travel 5-10% of the time

PREFERRED QUALIFICATIONS

• MBA or MS in related field is preferred
• Work experience in a startup environment is a plus
• Beauty experience is a plus

WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY (“EEO”) EMPLOYER. IT HAS BEEN AND WILL CONTINUE TO BE A FUNDAMENTAL POLICY OF SOKO GLAM NOT TO DISCRIMINATE ON THE BASIS OF RACE, COLOR, CREED, RELIGION, GENDER, GENDER IDENTITY, PREGNANCY, MARITAL STATUS, PARTNERSHIP STATUS, DOMESTIC VIOLENCE VICTIM STATUS, SEXUAL ORIENTATION, AGE, NATIONAL ORIGIN, ALIENAGE OR CITIZENSHIP STATUS, VETERAN OR MILITARY STATUS, DISABILITY, MEDICAL CONDITION, GENETIC INFORMATION, CAREGIVER STATUS, UNEMPLOYMENT STATUS OR ANY OTHER CHARACTERISTIC PROHIBITED BY FEDERAL, STATE AND/OR LOCAL LAWS. THIS POLICY APPLIES TO ALL ASPECTS OF EMPLOYMENT, INCLUDING HIRING, PROMOTION, DEMOTION, COMPENSATION, TRAINING, WORKING CONDITIONS, TRANSFER, JOB ASSIGNMENT, BENEFITS, LAYOFF, AND TERMINATION.