Solar Service Technician/Site Assessor

Buffalo Solar

Solar Service Technician/Site Assessor

Depew, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    At Buffalo Solar, we’re on a mission to power 1,000 businesses with clean, renewable energy over the next 10 years. To reach this ambitious goal, we’re expanding our team with people who are driven, reliable, and passionate about making a difference. We’re currently hiring a Solar Site and Service Technician to perform commercial site assessments and provide ongoing service support for our solar installations. This role is ideal for someone who thrives in the field, enjoys solving problems, and takes pride in delivering high-quality work to business clients.

    Repairs & Maintenance

    Assign and prioritize service requests to ensure timely responses.

    Document customer interactions, troubleshooting steps, and resolutions in Zoho Desk.

    Perform diagnostic tests and troubleshooting on to identify faults and inefficiencies.

    Repair and replace components including inverters, panels, wiring, and other electrical parts.

    Communicate with customers professionally and clearly about technical issues

    Be patient and persistent when working with vendors and tech support

    Support teammates, share knowledge, and jump in wherever help is needed

    Uphold Buffalo Solar’s safety standards and quality of work on every job

    Site Feasibility & Data Collection

    Conduct thorough on-site assessments of commercial properties to evaluate solar potential.

    Gather necessary data, including roof conditions, shading analysis, electrical infrastructure, and structural integrity.

    Assess interconnection feasibility and recommend system designs that align with available incentives and compliance requirements.

    Take detailed photographs and field notes for the engineering, design, and sales teams.

    Provide preliminary feedback on interconnection feasibility and required upgrades.

    Collaboration & Reporting

    Coordinate Scheduling of Site Assessment

    Work closely with sales representatives to ensure accurate assessments align with customer expectations.

    Submit detailed site assessment reports, including measurements, photos, and recommendations. Upload within 24 hours of completion.

    Complete line diagram prior to post site assessment meeting.

    Schedule and lead post site assessment meeting within 2 business days of completed site assessment

    Collaborate with team on methods and means

    Schedule and Attend pre-design meeting with Engineering

    Required Skills & Qualifications:

    Solar industry experience (2+ years preferred), especially in commercial systems

    Strong understanding of electrical systems and components (e.g., inverters, panels, disconnects)

    Experience with site assessments, including shading analysis, structural evaluation, and electrical data collection

    Ability to troubleshoot and repair solar PV systems, including monitoring and performance issues

    Comfort working on rooftops, ladders, and in various weather conditions

    Valid driver’s license and clean driving record

    Strong communication skills – able to clearly report findings and work with clients and team members

    Familiarity with safety protocols (e.g., OSHA, fall protection, electrical safety)

    Basic proficiency with mobile apps, tablets, or site assessment software

    Self-motivated and organized – able to manage tasks independently and document work accurately

    Preferred Skills:

    NABCEP certification or equivalent

    OSHA 10, OSHA 30 preferred

    Experience with commercial solar design tools (e.g., Helioscope, Aurora Solar)

    Knowledge of NEC code as it applies to solar PV

    Experience with energy monitoring systems

    Flexible work from home options available.