Job Description
LOAN SERVICING CUSTOMER CARE ASSOCIATE– $23-$25/HR COSTA MESA, CA DIRECT HIRE-ONSITE JOB ID 2021-6237
We are looking for a Loan Servicing Customer Care Associate. This is a Direct hire opportunity based out of Costa Mesa, CA.
As a Servicing Customer Care Associate, you will be supporting our Interim Servicing function and support our Servicing Customer Care response function. Both entail communication through e-mail and phone support; acting as our customer’s internal advocate, collecting payments, solving loan transfer issues, and collecting important customer feedback to help improve internal processes. Your ability to articulate to consumers of situational issues, problem solve, and address consumers’ concerns is your key objective.
Our client believes in customer service and providing those customers with an excellent experience. You will champion that belief, and will demonstrate this when carrying out your duties, and engaging the employees and leaders of the Company.
QUALIFICATIONS:
RESPONSIBILITIES:
ABOUT THE CLIENT Our client is a leading financial services company.
Company Description
For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. As a pioneer in professional staffing services and IT Consulting, we’ve partnered with some of the biggest global corporations across many industries.