Job Description
LEAD SERVICENOW DEVELOPER (REMOTE)
DIRECT HIRE WITH SOLUGENIX
We are currently seeking an experienced Lead ServiceNow Developer to join our team on a full-time basis. This role will be critical in strategizing, architecting, and designing end-to-end ServiceNow implementations for our clients/customers.
MINIMUM QUALIFICATIONS
RESPONSIBILITIES
Strategize, architect, and design end-to-end ServiceNow implementations for clients/customers
Design, strategize and implement ITIL processes for clients/customers using the ServiceNow platform
Develop a productive working relationship with client stakeholders and process owners that allows for a cross-functional understanding of requirements and expectations
Leverage from best practices in Project Management using SCRUM/Agile for efficient project delivery and implementation
Ensure project scope and objectives are accomplished within the prescribed time frame and budget
Work with client stakeholders to define and implement new ServiceNow applications/modules
Work with client stakeholders to define and develop customizations and enhancements to existing ServiceNow implementations
Participate in requirements definition, design, development, and test review cycles
Assist business service lines in defining and developing client-specific reporting
Work with QA and end-users to ensure new functionality passes testing, and defects are resolved promptly
Collaborate with the project teams including information architects, visual designers, developers, and quality assurance on requirements and issues to ensure quality and on-time project delivery, data transition and integration, UAT testing scenarios, and goals
Implement, maintain, and customize ServiceNow modules like (not limited to): CSM, Field Service, ITSM, ITAM, CMDB, Discovery, Service Catalog, Project, Portfolio, Orchestration
Use Mid server, web services, email, and other relevant technology to integrate IT tools /applications with ServiceNow
Provide leadership in gaining insight on functional and non-functional requirements related to technical delivery
Design and develop required ServiceNow integrations with other systems
Integrate ServiceNow with other third-party tools using SOAP and REST web services
Contribute with technical inputs in SOW development and project estimation for Solugenix ServiceNow business practice
Participate in Solugenix ServiceNow implementation and development initiatives with customers/clients
Participate in Solugenix pre-sales and post-sales meetings
Field calls and e-mails from clients and Solugenix staff, and respond promptly
Implement customizations in the ServiceNow platform
Write Glide API code and JavaScript to accomplish change requests
Integrate ServiceNow with other third-party tools using SOAP and REST web services
Write technical specification or document the change requests
Create simple POCs and conduct short demos to stakeholders
FOR OUR FULL-TIME EMPLOYEES, WE OFFER FULL BENEFITS
WE BELIEVE IN TAKING CARE OF OUR EMPLOYEES THROUGH
Company Description
For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. As a pioneer in professional staffing services and IT Consulting, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT and IT solutions. In addition to generating ground-breaking, industry-defining solutions for our clients and our own projects, we partner with clients with whom we share core values and a common professional culture to help them find talent for their valuable opportunities. At Solugenix, we invest in the personal development and growth of every individual. While this is a position with one of our esteemed clients, Solugenix will continue to invest in your personal growth and development, providing you with a successful career as well as ensuring client success..