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Web Product Analyst

S

Solugenix

Web Product Analyst

Irvine, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    WEB PRODUCT ANALYST IRVINE, CA 6-MONTH CONTRACT JOB ID 2020-4877

    Solugenix is assisting a client, a prestigious and large investment management company in their search for a Web Product Analyst. This is a 6-month contract opportunity based out of Los Angeles, CA.

    QUALIFICATIONS:

    • Must have 5-7 years of experience with web products/testing/troubleshooting issues.
    • Experience with web products/testing/troubleshooting issues.
    • Financial services and retirement planning experience for Advisors a plus.
    • Demonstrates working knowledge of Excel and Adobe analytics and the ability to apply it to work assignments (qTest and ServiceNow experience a plus but not necessary).
    • Testing is not the emphasis in this role.
    • Troubleshooting and issue resolution, project management skills needed.
    • Demonstrates experience with writing and implementing test scripts
    • Demonstrates initiative by identifying issues and recommending solutions on complex and broad matters.
    • Demonstrates the ability to manage ambiguity and make quality decisions.
    • Demonstrates intellectual curiosity and analytical skills in areas of high complexity.
    • Demonstrates the ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives.
    • Demonstrates the ability to lead and manage projects across multiple teams or groups.
    • Demonstrates excellent verbal and written skills.

    RESPONSIBILITIES:

    • Identifies what tests should be executed to validate website features and functionality are working as expected when resolving a defect or when assigned to a project.
    • Executes test scripts using established methodologies and using approved testing tools.
    • Documents, analyzes, and presents test results.
    • Creates and maintains test data.
    • Uses Adobe Analytics to capture statistics on website usage to prioritize resolution of issues and help assess business impacts.
    • Identifies opportunities to improve processes or to create efficiencies.
    • Effectively influences changes to improve user experience on websites.
    • Researches claims of fraudulent activity within an investor or participant’s account online.
    • Leads daily resolution of website defects by applying deep business knowledge of our website features and functionality, validating reported defects, assessing business impacts, determining priority for resolution, and keeping business stakeholders informed.
    • Leads daily meetings with digital product team reviewing all outstanding defects and ensuring timely assignment and resolution of defects.
    • Demonstrates subject matter expertise on business rules for online account servicing.
    • Responsible for knowing which vendor or development team is responsible for fixing defects, reporting it to them, and holding them accountable for timely resolution.
    • Responsible for validating and approving all fixes for production defects before they are implemented.
    • Demonstrates leadership with Product teams (including IT) sharing business and organizational knowledge to resolve issues.
    • Leads testing efforts for any new web feature or functionality and is responsible to ensure defects are identified and resolved.
    • Responsible for ensuring the testing strategy and process is in alignment with industry best practices, staying abreast of all pertinent testing standards.

     

    ABOUT THE CLIENT Our client is an American financial services company. It ranks among the world’s oldest and largest investment management organizations. They have offices globally.

    Company Description

    For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. As a pioneer in professional staffing services and IT Consulting, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT and IT solutions. We live our core values in everything that we do, starting with “doing the right thing” for our employees/contractors and “committing to client success”. This is a big part of how we continue to make lists like “2019 Forbes Small Giants”. We also forge strategic partnerships with vendors and corp-to-corp candidates (C2C) that share our core values and encourage you to partner with us. In addition to generating ground-breaking, industry-defining solutions for our clients and our own projects, we partner with clients with whom we share core values and a common professional culture to help them find talent for their valuable opportunities. At Solugenix, we invest in the personal development and growth of every individual. While this is a position with one of our esteemed clients, Solugenix will continue to invest in your personal growth and development, providing you with a successful career as well as ensuring client success..