Job Description

 ACCOUNTS RECEIVABLE / COLLECTIONS SPECIALIST

16-19/hr DOE in Brea, Ca

FULL TIME EMPLOYEE, CONTRACT TO HIRE AND VENDOR PARTNERS (C2C) POSITIONS AVAILABLE!

LIKE PUZZLES? ARE YOU A PEOPLE PERSON? SOLVE PEOPLE PUZZLES WITH US!

Your superior customer service, collections and relationship-building skills along with a keen troubleshooting and problem-solving mindset will be challenged (and rewarded) while collaborating with customers that operate at the cutting edge of medical technology; Saving lives and helping improve quality of life.

MINIMUM QUALIFICATIONS:

• Experience in making outbound collection calls
• Highly proficient in Excel
• Strong interpersonal and problem solving skills
• Ability to learn and navigate between programs (multitasking) quickly in a fast paced environment

PREFERRED QUALIFICATIONS:

• 3+ years of experience in accounts receivables and collections
• Prior experience working as AR Specialist/Analyst for a medical device company
• Bachelor’s Degree in Finance or Accounting

RESPONSIBILITIES:

• Review customer account to determine if an order should be released or remain on hold

• Update customer account with note regarding credit history, dates contacted and other relevant information in order to keep accurate records for each customer and keep relevant departments aware of each customer’s current situation

• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted

• Monitor assigned territory, customer account details for non-payments, delayed payments and customer disputes

• Contact customers via e-mails or outbound calls for collection efforts

• Investigate and resolve customer inquiries

• Research and process refunds, resolve tax and payment discrepancies

• Work with other departments (including sales, marketing, and customer service) to investigate and help resolve order or invoice related issues

• Complies with organization standards, policies, procedures and work instructions

• Participate in the Inbound queue of 8-10 customer complaint/dispute inquiries per specialist

• Follow escalation procedures per client guidelines

FOR OUR FULL TIME EMPLOYEES, WE OFFER FULL BENEFITS:

• Quality Healthcare Options for you and your family
• Quality of Life Enhancements - Paid Time Off for vacation, sick leave, and more
• Maternity/Paternity Leave
• 401k plan
• Short Term Disability (STD) Insurance
• Long Term Disability (LTD) Insurance
• Merit-based awards and recognition

WE BELIEVE IN TAKING CARE OF OUR EMPLOYEES THROUGH:

• Professional education and leadership training
• Career growth with mentorship and guidance by Solugenix senior leadership
• Celebrating and rewarding our employees for their successes
• Work life balance. We work hard to ensure success, but we also ensure that our employees have the right balance to live their lives as they desire
• A family culture of open communication and enjoyable teammates
• Opportunities to give back to the community and make a difference

ABOUT SOLUGENIX:

For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. We specialize in [ENTER RELEVANT SPECIALTY] for our clients worldwide. Some of our clients include brand leaders like Sony, American Express and Johnson & Johnson, Sonic, the McDonalds Corporation who look to Solugenix to be their strategic partner. With an emphasis in career and personal development, we make sure all employees are getting most out of their careers.

Company Description

For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. As a pioneer in professional staffing services and IT Consulting, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT and IT solutions. We live our core values in everything that we do, starting with “doing the right thing” for our employees/contractors and “committing to client success”. This is a big part of how we continue to make lists like “2019 Forbes Small Giants”. We also forge strategic partnerships with vendors and corp-to-corp candidates (C2C) that share our core values and encourage you to partner with us. In addition to generating ground-breaking, industry-defining solutions for our clients and our own projects, we partner with clients with whom we share core values and a common professional culture to help them find talent for their valuable opportunities. At Solugenix, we invest in the personal development and growth of every individual. While this is a position with one of our esteemed clients, Solugenix will continue to invest in your personal growth and development, providing you with a successful career as well as ensuring client success..