Solution Architect Enterprise Applications

Newbury Franklin Industrials

Solution Architect Enterprise Applications

Buffalo, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    401(k)

    401(k) matching

    Dental insurance

    Overview

    We are seeking a highly capable Solution Architect, Enterprise Applications to design, implement, and optimize the core systems that run our business — including ERP, CRM, WMS, MES, homegrown applications, and emerging AI-driven solutions.

    This is a high-impact, hands-on role that sits at the intersection of business operations and technical execution. The right person deeply understands business functions and uses that understanding to design systems that improve processes and drive growth. You will be a key partner to leadership in shaping our future technology, defining how our systems connect, how data flows, and how our applications evolve as the business grows.

    This role requires someone to be a hands-on builder, a strategic thinker, and a highly effective communicator across the entire business.

    What You'll Own

    The architecture and design of our enterprise applications ecosystem, centered on platforms like NetSuite

    The structure and flow of data across NetSuite and all integrated systems

    The definition of integration patterns, data standards, and system design principles

    The hands-on delivery of scalable, impactful solutions across the application stack

    The identification and enablement of AI-driven capabilities that move the business forward

    Key Responsibilities

    Business-Driven System Design

    Develop a deep understanding of our core operational workflows, and use that understanding to drive system design decisions

    Partner with Operations, Sales, Product, Finance, and other teams to translate real business needs into practical, scalable technical solutions

    Lead architecture and solution design discussions, bridging the gap between business stakeholders and technical execution

    Establish best practices for system design, data models, and cross-platform workflows

    Architecture & Optimization

    Architect, configure, and continuously improve our core systems (ERP, CRM, WMS, MES, others), prioritizing business needs

    Ensure existing core technology is optimized, embracing the full scope of out-of-the-box solutions and targeted customization development where needed

    Own delivery from requirements through go-live on key initiatives

    Communicate new capabilities to the business to ensure business improvement keeps pace with evolving technology opportunities

    Integration & Data Architecture

    Design and oversee integrations between systems — ERP, WMS, MES, CRM, homegrown solutions, BI platforms, eCommerce, AI platforms, and others

    Define patterns for APIs, middleware, and iPaaS solutions (e.g., Celigo)

    Ensure master and transactional data integrity and consistency across systems

    Support the design of BI data pipelines and partner closely with the BI team to ensure they have reliable, well-structured access to the data they need from across the application ecosystem

    Homegrown Solution Development & Evolution

    Support the design, development, and ongoing evolution of internally built solutions that span multiple business disciplines — including demand planning, material requirements planning, and other areas where off-the-shelf tools don't fully meet our needs

    Partner with business owners and leadership to identify where custom-built solutions are the right answer and where purchased platforms should be leveraged

    AI & Automation Enablement

    Identify and architect AI-driven capabilities across the enterprise application stack

    Design how AI tools integrate into existing systems and data flows in ways that are practical and usable by business teams

    Stay current on emerging AI and automation capabilities, and bring relevant opportunities to leadership

    Qualifications

    Required

    5+ years of experience working with enterprise applications in an ERP-centric environment

    Strong solution architecture and system design experience

    Demonstrated ability to understand operational business processes and translate them into system design

    Solid understanding of core business workflows: Order-to-Cash, Procure-to-Pay, Inventory & Warehouse Management, Manufacturing and Production

    Experience designing and implementing integrations (APIs, middleware, iPaaS platforms) Strong communicator who can work effectively with both business stakeholders and technical teams

    Preferred

    Hands-on NetSuite experience including base configuration and customization

    Experience integrating NetSuite with other platforms

    Exposure to AI tools and automation platforms

    Background in manufacturing or industrial distribution environments

    Command of BI tools (e.g., Power BI) and data architecture best practices

    What We're Looking For

    The strongest candidates will combine technical depth with genuine operational curiosity. You don't just configure systems — you understand why the business works the way it does, and you design solutions that reflect that understanding.

    Architect mindset — designs systems that scale and evolve over time

    Hands-on builder — willing and able to implement, not just design

    Operational thinker — understands how applications, data, and business processes connect in practice

    Strong communicator — bridges technical and business perspectives with clarity and credibility

    Why This Role Matters

    Our business runs on a growing ecosystem of interconnected systems — NetSuite ERP at the core, with WMS, MES, CRM, homegrown solutions, eCommerce, and AI capabilities expanding around it. This person is responsible for making sure that ecosystem works as a cohesive platform, rather than a collection of disconnected tools. As we continue to grow and invest in technology, this role will shape how we operate — and how we compete.

    This is a remote position.