JourneyTeam is looking for a Solution Specialist for our Security and Compliance practice. This person will participate in the development and maintenance of customer solutions and work closely with other team members to perform security assessments and improve Microsoft systems and processes. The ideal team member is an eager learner with a deep and analytical understanding in one or more of the following: Microsoft Identity and Access Management, Security & Compliance, Device management (Intune), Exchange, Business Analysis and Change Management. They have strong troubleshooting and business analysis skills with an interest in growing and expanding their knowledge in Microsoft Security, and Compliance technology stacks.

About JourneyTeam:

At JourneyTeam, people are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions—all leveraging Microsoft’s comprehensive security platform.

Duties & Responsibilities:

• Implement the design and support customers in two key Microsoft tech stacks:
  • Microsoft 365 solutions including Identity & Access Management, Security & Compliance, Exchange Online, and Intune.
  • Azure IaaS and Security services such as Sentinel, Defender for Cloud, Virtual Machines, Azure Files, Virtual Networks, Subnets, VPN Gateways, and Express Routes.
• Participate in team meetings, trainings, and knowledge sharing sessions to develop skills and expertise.
• Participate in Security and Compliance projects, providing technical guidance and oversight to ensure successful project execution and delivery.
• Implement Microsoft technologies with a Zero Trust Architecture methodology.
• Work with Project Managers on project plans, milestones, tasks related to customer projects.
• Manage personal tasks and backlogs for projects.
• Collaborate with cross-functional teams.
• Develop and maintain technical documentation, including, but not limited to, user guides, technical specifications, support documents, and technical diagrams.
• Evaluate and recommend new tools, technologies, and best practices to support the organization's evolving Security and Compliance needs.
• Stay current on industry trends and best practices in Security and Compliance.

Qualifications:

• Microsoft 365 Administration Experience, experience with modern management practices.
• General proficiency with Microsoft Entra, Microsoft Defender solutions, Purview, and Exchange Online.
• General proficiency with PowerShell and Microsoft Graph.
• Strong analytical and problem-solving skills, with the ability to work multiple problems at once.
• Excellent communication and interpersonal skills, with the ability to work effectively within a team environment and with both technical and non-technical stakeholders.
• Detail oriented and organized, with the ability to manage multiple tasks simultaneously and meet deadlines.
• Microsoft 365 certifications such as Microsoft 365 Fundamentals and Microsoft 365 Administrator Expert, preferred.
• Embrace and live the JourneyTeam values: * A Caring Mindset * Exceptional Performance * Being OneTeam * _Making & Keeping Commitments _ * Taking Ownership * Effective Communication * A Growth Mindset

Compensation:

The base salary range for this role is $90,000 - $120,000 + performance-based bonus program. Eligibility and payout are tied to individual contributions, team performance, and company success.

This is the established pay range for the Standard & Senior Solution Specialist roles on the Security and Compliance Practice at JourneyTeam. Final compensation is dependent on demonstrated skills, relevant experience, and alignment with the role’s responsibilities. In general, new employees can expect to start at the lower end of the range (with opportunity to grow and expand within the organization)

Benefits:

JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match—with immediate vesting. We offer flexible time off, with employees averaging 3.75 weeks per year, and provide paid maternity and paternity leave.

Additional perks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200.

JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies.