Job Description

The Business Solution Analyst at TA Services plays a key role in improving business operations by identifying technical challenges and implementing effective system-based solutions. This position works closely with various departments to design optimized processes, troubleshoot application issues, and support system enhancements. The ideal candidate will have a strong understanding of IT systems, programming concepts, and cross-functional collaboration.

Responsibilities

• Learn core systems and business unit operations to identify technical challenges and solutions
• Design, configure, and develop optimized business processes supported by technology
• Troubleshoot and resolve application and system issues
• Analyze and provide input on system enhancement requests to support decision-making
• Document business applications and assist with software lifecycle management

Work Environment

• Professional, collaborative, and technology-focused environment
• Involves cross-functional work with business units and IT teams
• May require hybrid or on-site presence depending on company policies

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field preferred

Experience

• Experience in similar business analyst or IT solution roles preferred (3-4 years ideal)
• Computer programming and systems analysis/design
• Software reference libraries, security systems, and networking
• Familiarity with multiple programming languages

Personality Traits

• Analytical and detail-oriented
• Strong communication and listening skills
• Problem-solver with a proactive mindset
• Collaborative and customer-focused
• Comfortable working across departments and managing multiple tasks

Additional Information

Pay/Benefits/Perks

• 85k
• Incentives tied to performance
• PTO that grows with tenure: accrue up to 5 days in the first year; 2 weeks’ vacation + 1 week PTO at your first anniversary
• Medical, Dental, Vision, Life Insurance, Disability coverage
• Additional perks: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.