About TestBox

TestBox was founded with a bold mission: to fundamentally transform how software is bought and sold. We're building an innovative platform that empowers buyers with transparent, interactive software experiences, while equipping sellers with powerful tools to deliver exceptional buying and onboarding journeys.

Our core technologies - synthetic data, intelligent orchestration, and our unique product graph -help teams achieve faster implementations, clearer insights, and build more trust with customers.

We're not just improving demos - we're building the infrastructure for seamless software transactions from discovery to onboarding and beyond. Backed by world-class investors, we're growing fast and disrupting the traditional B2B sales motion.

Role Overview

As a Customer-Facing Solutions Architect , you'll lead the design and delivery of powerful demo experiences that drive sales success. You'll partner closely with Sales, Product, and our Technical SA team to translate prospect needs into customized, impactful environments.

This role is ideal for a technically-minded consultant or pre-sales expert who thrives in fast-paced, customer-facing settings and loves crafting tailored product stories that close deals.

What You'll Do

Discovery & Design

• Lead discovery calls to understand customer goals, workflows, and use cases

• Design custom TestBox environments aligned to buyer success criteria

• Collaborate with SEs to scope trial plans and delivery timelines

Implementation Execution

• Build and configure product environments with real-world data and workflows

• Lead delivery during implementations — ensuring environments stay relevant and effective

• Iterate quickly in response to stakeholder feedback

Cross-Functional Collaboration

• Work with Product and Engineering to enhance platform capabilities

• Share common patterns and product gaps to influence roadmap

• Contribute to internal documentation and reusable templates

Success Metrics

• Measure impact through internal NPS, environment usage, and reuse rate

• Continuously optimize environment quality and delivery speed

What You Bring

• 3–6 years in Solutions Architecture, Pre-Sales, or Implementation Consulting

• Strong understanding of B2B SaaS tools and workflows

• Experience building or configuring demo or sandbox environments

• Excellent customer communication and technical problem-solving skills

• Familiarity with GTM platforms like CRMs, customer support tools, analytics, etc.

• Bonus: Experience with synthetic data or AI-enhanced environments

Why You'll Love Working Here

• Shape a high-impact role with visible customer and team outcomes

• Collaborate with talented, mission-driven teammates

• Use cutting-edge tools to power better buying experiences

• Generous equity package and comprehensive benefits

• Career development support and learning budgets

• Flexible PTO, mental health support, wellness and home office allowances

Benefits:

• Generous equity package for meaningful ownership
• Prioritization of your professional growth, with dedicated career development support
• Flexible, unlimited PTO with a minimum expectation for recharge
• Mental Health benefits
• Fitness allowances
• Learning allowances
• Remote and office setup allowances to ensure productive and comfortable working environments

Apply now to help us redefine how software is evaluated and sold.