Solutions Consultant

Adobe

Solutions Consultant

Mclean, VA
Full Time
Paid
  • Responsibilities

    Our Company

    Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

    We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

    Transformational Solution Consultant

    Position Summary:

    As a creative problem-solving leader from the Solutions Consulting team, The Transformational Solution Consultant (TSC) will have the chance to create solutions for the most valuable client problems. You will drive a team of technical experts to craft solutions and vision that pursue prospects' most meaningful business problems. Also, partnering with cross functional resources such as Product Marketing, Product Management, and Engineering will allow you to be the voice of the field and drive innovation for Adobe. As part of this, you will tailor sales plays, use-cases, and technical solutions which clearly articulate the context and technical value of the Adobe’s three clouds in the customer's daily work stream. Depth of technical knowledge across Adobe solutions will be key to your success and value to the team. Strong domain knowledge across the Adobe solutions is key (data & insights, campaign orchestration, journey orchestration, real time CDP, personalization, content, workflow, and creative are key). A track record of proven innovation and providing a unique vision to customers during presentations and as part of deliverables is a must.

    Deep experience in partnering with sales to drive customer change and innovation is a requirement. 5+ years’ experience as a Solutions Consultant is a requirement. Additionally, “customer side” experience is an asset that would bring credibility to our sales process and most importantly our customers.

    Trust:

    Our customers, partners, and coworkers trust us to be passionate and curious, to genuinely listen and to be laser focused on every aspect of their business. They trust us to architect innovative technical solutions and build cross-organization partnerships that ensure their success throughout their journey with Adobe. They trust us to advocate for them, align to their success, and influence unparalleled industry and solution leadership

    Technical:

    Must be able to demonstrate and discuss the benefits of some or all the solutions within the context of the Adobe clouds. Perform account planning, discovery and develop a vision which matches clients' objectives and solves their business issues. Maintain an understanding of Experience Cloud competitors, especially strengths and weaknesses of competitor solutions.

    Develop & maintain authoritative understanding of key industries applicable to the role (e.g. Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) including key trends, challenges and innovations.

    Ability to work cooperatively with clients, delivery & implementation teams, and partners to create technical success with Adobe solutions as well as define a path to value realization by using Adobe solutions.

    Team:

    We are a global team that comes together to form a coordinated unit to support each other in accomplishing our goals. We take responsibility for our own success and help each other along the way. We acknowledge each individual accomplishment without envy because we innately understand the larger mission. We nurture a culture of empowerment, inclusiveness, curiosity, connectedness, collaboration, passion, innovation, creativity and fun.

    Excellence:

    We deliver excellence with technical solutions, competitive differentiation, industry expansion, awe-inspiring solutions and dedication to constant development and improvement. We fuel the growth of Adobe by expanding every deal and accelerating the acquisition of new customers. We fuel the success of Adobe by helping customers adopt our solutions, realize value and renew their partnership with us. Ability to help the SC team develop and present a strong Adobe “Point of View” as well as “Technical Case” are core to our success. Using your technical knowledge, business understand and sales experience you will lead a team of many contributors to present real technical understanding and value to the customer experience. Be prepared to speak to examples of significant wins proving this level of excellence and achievement.

    Creative Position:

    In the position you will offer our customers technical solutions to complex problems. Your role is both technical and creative - you must use all your experience, solutions and process that scale, while still understanding that creativity is core to Adobe’s DNA, and the team’s results must reflect that in the work delivered. How do we do this better, faster and more efficiently, but with inspiring creative flair? All while meeting the needs of the customer and the business.

    Job Description:

    The Transformational Solution Consultant (TSC) primarily leads a pre-sales technical team that is focused on the development and implementation of complexproducts/applications/solutions. Uses in-depth product knowledge toprovide technical expertise to sales staff and the customer through discovery, sales presentations, and product demonstrations. Assists the sales staff in assessing potential application of company solutions to meet the customer needs and coordinate the preparation of a detailed product specifications for the development and implementation of customer’ssolution.This is a dynamic role that will allow the individual the freedom to tackle something new and exciting at each turn. This role will overlay in a variety of prioritized sales cycles, and key opportunities, and engage with various account teams and surrounding resources. The TSC must be able to easily integrate into many different environments and team cultures, be comfortable with ambiguity, and ultimately play the role that is best for the customer, which may look slightly different with various engagements.

    • The TSC will partner with the Adobe account team to set the strategy, vision, and technical solution for Transformational opportunities using the tools in our Customer Journey (CJ) to maximize the customer benefits and establish a baseline for value realization.
    • A TSC drives the technical ecosystem to understand the customer’s needs, match that to Adobe technology and communicate the value this solution will deliver to the customer.
    • The TSC will coordinate key deliverables and programmatic artifacts to ensure that the account reaches the sales goals and beyond.
    • The TSC will provide risk analysis, updates, and consult on other structural updates to the larger team/ecosystem.

    Skills needed:

    • Drive discovery with both the client and Adobe team including whiteboarding and ideation
    • Broad understanding of Adobe technology both Digital Experience and Digital Media
    • Deep understand of Adobe Digital Experience solutions
    • Ability to manage an extended team of business, technical, and process experts
    • Must be able to build and deliver presentations, demo, and other documentation at the “C” level
    • Experience in problem resolution and critical thinking
    • Self-managed, responsive, and dedicated to customer support

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $147,800 -- $236,400 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice
    Jan 26 2026 12:00 AM

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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