Join the Frontlines of Innovation in a Client-Facing Solutions Role
SV Academy is partnering with a high-growth SaaS company that’s transforming how global investors, corporations, and governments access and act on data. As a Solutions Delivery Specialist, you’ll work directly with customers to drive onboarding, ensure adoption, and support the delivery of insights that power high-stakes decisions. This is a unique opportunity to step into a fast-paced, strategic role that blends client service, project management, and product expertise.

About SV Academy
SV Academy helps aspiring professionals build meaningful careers in tech. Through immersive training, personalized coaching, and powerful employer partnerships, we’ve launched thousands of graduates into high-growth roles. This residency is your opportunity to gain real-world experience while making a tangible impact from day one.

This program includes:
? Two weeks of hands-on training in client success, onboarding, and data solutions
? A full-time Solutions Delivery Specialist opportunity with a top-tier SaaS company
? Structured mentorship and career development support
? The chance to work with cutting-edge technology and global clients

About the Role
As a Solutions Delivery Specialist, you’ll partner with customers across VC, corporate innovation, and government sectors. You’ll be their guide through onboarding and activation, ensuring they receive maximum value from the product. This is a highly collaborative role that combines communication skills, technical aptitude, and a strategic mindset.

What You’ll Be Doing:

• Support new client onboarding and help users adopt best practices on the platform

• Deliver high-touch support and ensure successful activation and training

• Partner with internal teams to track customer progress and address any blockers

• Assist in delivering and interpreting data reports and research findings

• Help develop scalable resources, playbooks, and internal documentation

What We’re Looking For:

• Exceptional verbal and written communication skills

• Strong organizational skills and attention to detail

• A self-starter who thrives in dynamic, fast-paced environments

• Comfort with data and the ability to interpret and communicate insights

• A passion for helping others succeed and delivering white-glove support

Preferred Qualifications:

• Experience in a customer-facing or client support role (e.g., customer success, account management, onboarding, consulting)

• Familiarity with tools like HubSpot, Notion, Intercom, or CRM systems

• Interest in technology, startups, data, or VC ecosystems

Core Competencies for Success:

• Client-Centric Mindset: You’re proactive, empathetic, and focused on value delivery

• Project Management: You can juggle priorities and keep workflows on track

• Tech Fluency: You learn new tools quickly and can explain them clearly

• Strategic Thinking: You see the bigger picture and can translate it into action

Requirements:

• Full-time availability for the duration of the Residency

• A strong interest in tech, startups, and data-driven decision-making

• Ability to work cross-functionally and manage multiple projects

Ready to start your career at the intersection of innovation, data, and impact? Apply today and let SV Academy support your path forward.