Solve IT Strategies is looking for a for a Technical Analyst leading health care company. This role is Remote but with the focus on IL and WI.

The Main Responsibilities of a person are:

• Serve as primary support forexisting data flow processes. Identifies and responds to issues in timely manner to limit impact to business.
• Responsible forprimary support of information systems and applications utilized throughout Advocate Physician Partners. This may includeproviding tier 2 level support by addressing issues the help desk was unable to resolve on initial customer call. This mayinclude support of non-Advocate issue devices used by physician offices. Resolve support calls or follow department escalationprocedures if unable to resolve. Manage external vendors to assist in resolution process.
• Partner with customers andstakeholders to understand information system issues and requests. Process service requests to meet customer needs and intimeframes dictated by department service level agreements.
• Maintain security for core systems and users ofsystems.
• Maintains ancillary databases used to support existing information systems at Advocate PhysicianPartners.
• Perform scheduled maintenance for applications and information systems.
• Execute research and analysis onexisting information systems and data flow processes to meet business questions and needs.
• Participates in maintenanceand monitoring of multiple interfaces and data exchange processes between APP and third party vendors.
• Support existingreports by troubleshooting issues and implementing enhancements. Monitors and performs system tests and audits foreffectiveness, performance and identifies potential problems proactively

Education/Experience Required:

• Bachelor's degree in Computer Science or related degree. 3-4 years experience in Information Systems
• Healthcare and/orETL experience preferredlKnowledge, Skills & Abilities Required:
• Independent problem solving skills.
• Good analytical, verbal and written communication skills.
• Experience with dataanalytics and reporting tools and processes.
• 9 months SQL experience and willingness to learn
• Experience with MicrosoftOffice products.
• Experience with data interfaces, data exchange and interoperability concepts