The Manager of Centralized Scheduling is responsible for the overall management of the Patient Financial Services Central Scheduling. The incumbent is responsible for the Centralized Scheduling process to include, but is not limited to scheduling of invasive and diagnostic services, insurance verification and pre-authorization, patient pre-registration and pre-visit collections or financial arrangements. Provides oversight of Inpatient Verification, initiation of authorization in coordination with the Utilization Review Nurse and verification of correct patient status. Assists in development of operations, policies, procedures, resource plans and coordinates department activities related to scheduling and insurance verification (for in-house patient accounts), within Patient Financial Services and inter-departments, nursing, physicians and other providers. Collects and analyzes data and implements departmental or inter-departmental performance improvement activities to improve the organization’s efficiency.
Required Skills
Required Experience
MINIMUM POSITION REQUIREMENTS:
Work Experience:
Five years experience in Management/Supervisory capacity in a hospital/healthcare setting, with a strong background in managed care and pay issues, as well as process improvement activities and reporting.
Education and Training:
Bachelor’s Degree required. Master’s Degree preferred.