Job Description

We are seeking a Customer Service Representative/ Accounting Clerk to become an integral part of our team! You will compile data, compute charges, prepare invoices and conduct soft collections.

RESPONSIBILITIES:

• Answer incoming telephone calls from customers
• Assist customers with general product questions or concerns
• Calculate costs of goods and services
• Track and record deliveries to customers
• Process invoices for sales and management review
• Keep accurate records in accordance with company standards
• Post A/P bills and resolve any issues. Generate A/R invoices
• Post A/R payments and involve in A/R payment collection
• Communication to customers for collecting A/R
• Reconcile and report any discrepancies
• Assist month-end closing
• Perform all other office tasks

​QUALIFICATIONS:

• 2+ years accounting and customer service experience
• Previous experience in billing, finance, or other related fields
• Experience in data entry. Acumatica experience a plus
• Knowledge of standard accounting procedures
• Ability to prioritize and multitask
• Effective listening, written, oral, and telephone communication skill
• Good organizational, interpersonal, and analytical skills
• Exceptional attention to detail and accuracy
• Knowledge of business productivity software required: Excel, Word, Outlook, and Accounting Software.