pass a background check and authorized to work in the united states
This position is for a strong technical end user computing engineer, with experience in managing a large user base with onsite and some remote locations. The role provides support to client systems management, administration, and end user computing for Microsoft Windows, Apple iOS and other client Operating Systems (OS) on both physical and virtual environments. Development and enterprise deployment of applications, patches, and security updates to end user devices. Provide 24x7 support for incident response for the End User Support group. Must be able to pass a drug test, background check
This role is in an on-premises role and does require vaccination.
Remote desktop/laptop and mobile support
Device OS updates and patches, experience in SCCM
End Point Security Detection and Resolution and updates,
Applications update and patch
System policy changes
OS and Application Packaging
Mobile device Management - (IOS, Android, Other TBD), SOTI, Airwatch, Intune
UEM (Airwatch), Workspace, RDS hosted apps
Knowledge of Damware and Flexera
Virtual systems update and patch management, configuration and applications support
Thin client configuration management for VDI
EUC web portal system update and management
Work with vendor to resolve issues
Provide technical assistance to other team members, other ITS teams and end users
Provide on call after hours' support
Desktop Management, Hardware Standardization, Printer support and management
Systems updates and patches
Application updates and patches
Antivirus, Adaptive Management
Microsoft Active Directory,
Group policy administration (GPO),
enterprise print management,
Microsoft Remote Desktop Services,
Microsoft SCCM
MDM Airwatch, SOTI
Personal data storage and Departmental shared storage
Skills:
Written and verbal communications skills
Ability to multi-task and set priorities
Ability to work well with others in a team environment
Work Experience:
3+ of experience providing system management and support for all aspects of the end user experience is required
Job Types: Contract, Full-time
M-F
8-5