Benefits:
Healthcare Reimbursement Plan
Employee discounts
Paid time off
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Who We Are:
Food is the foundation of good health. Forty Acres Fresh Market (FAFM) is an independent, Black woman-owned grocery business offering high-quality, fresh food to people across Chicagoland. We are working to restore healthy food access so that people across Chicago neighborhoods can have a worthwhile food shopping experiences regardless of zip code.
Who You Are:
Do you want to be part of a business that is a catalyst for food system change? Do you believe that everyone should be able to access affordable fresh food? Are you dedicated to providing every customer with a best in class experience? If so then this is the company for you. We are seeking a flexible and dedicated problem solver who is eager to use their operations, procurement, and management expertise in a mobile fresh food business.
The Job:
Forty Acres is seeking a Sourcing & Fulfillment Supervisor to oversee day to day operations for our multichannel (in person markets and delivery service) grocery business. Inventory management is a key part of this job, including: sourcing and purchasing fresh produce from wholesale suppliers, maintaining suitable inventory levels, and identifying opportunities for improvement and innovation. SKU tracking and management is a critical component of the role so knowledge of produce sizing and cases is very important. Strict attention to detail is needed for success.
This is a manager’s role with staff supervisory responsibilities. This includes the management and supervision of warehouse and delivery staff for delivery fulfillment, quality control processes, procurement, and inventory management. This person will play a key role in preparing the team for order fulfillment and deliveries. The manager will regularly evaluate and provide reporting on warehouse productivity. This role requires the use of the following types of online applications:
transportation planning
workflow management applications
Google productivity suite
This is an on-site position as the manager will work alongside frontline staff.
Duties include but are not limited to:
Supervise staff of up to 1-3 associates in day to day operations
Developing daily operations plans for the team (including order fulfillment, deliveries, inventory management, etc.).
Develop in-depth knowledge of the fulfillment process and the supporting technology used in our production space
Troubleshooting production issues and finding solutions to improve efficiency
Inventory management including sourcing, purchasing, and supervising the intake process
Collaboration with market manager on cross channel inventory management
Maintaining accurate production reports and reporting on order fulfillment status to ownership
Contributing to continuous improvement of Forty Acres Fresh Market systems and processes
Ensure team compliance with company, state, and local processes and policies
Assisting in creating weekly staffing plans, including tracking workload and hours
Regularly updating reporting to track role and team key performance indicators
Administrative tasks including delivery route preparation, daily customer notification emails, delivery calendar maintenance, and preparing employee work plans
Modeling a vibrant, team oriented company culture that promotes individual development and growth
Other duties as the business grows and evolves
Occasional assistance with residential and commercial delivery in company van
Occasional order fulfillment including general cashiering – ring up customer purchases
Requirements
2-3 years experience in a commercial food business (produce wholesale, kitchen, farm, or grocery delivery business) is a big plus
Candidate must be adept with technology and desktop based applications, with intermediate to advanced skill level in Microsoft Office Suite (Excel, Word, Powerpoint, Access, etc.) and/or Google Suite applications (GMail, Calendar, Google Sheets, Google Drive, etc.)
Minimum 1 year of customer service experience
At least 1 year experience forecasting staffing, workload, and performance results
At least 2 years of supervisory experience, including managing associate level staff
Strong communication skills, including written and verbal.
Extremely flexible and adaptable; adjusts quickly to changing priorities and conditions
Copes effectively with complexity and change
Maintains stable performance under time pressures
High level of professional organization and attention to details
High comfort using basic arithmetic to perform daily job duties
Valid Driver’s License w/ no history of accidents in the last 5 years (needed to drive company vehicles)
Ability to lift up to 50 pounds
Sunday morning to afternoon availability
Experience driving cargo vans and larger vehicles
A short math and planning assessment will be part of the interview process
Preferred Qualifications
At least 1 year experience auditing transactions and inventory
Experience with employee interviewing, training, and development
Bachelors Degree/Equivalent experience
Experience with Six Sigma or process improvement methodologies
Demonstrated enthusiasm for equitable healthy food systems
Job Type: Full-time
Salary: Starting at $50,000.00 per year
Benefits:
Paid company holidays
Up to 40 hours paid sick time annually
Up to 80 hours paid vacation time annually
Healthcare Reimbursement Plan
10% in-store employee discount (excludes alcohol and Mabel’s Meals)
Forty Acres Fresh Market is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.
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