Sourcing & Fulfillment Supervisor

FORTY ACRES FRESH MARKET LLC

Sourcing & Fulfillment Supervisor

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Healthcare Reimbursement Plan

    Employee discounts

    Paid time off

    Apply here

    Who We Are:

    Food is the foundation of good health. Forty Acres Fresh Market (FAFM) is an independent, Black woman-owned grocery business offering high-quality, fresh food to people across Chicagoland. We are working to restore healthy food access so that people across Chicago neighborhoods can have a worthwhile food shopping experiences regardless of zip code.

    Who You Are:

    ​Do you want to be part of a business that is a catalyst for food system change? Do you believe that everyone should be able to access affordable fresh food? Are you dedicated to providing every customer with a best in class experience? If so then this is the company for you. We are seeking a flexible and dedicated problem solver who is eager to use their operations, procurement, and management expertise in a mobile fresh food business.

    The Job:

    ​Forty Acres is seeking a Sourcing & Fulfillment Supervisor to oversee day to day operations for our multichannel (in person markets and delivery service) grocery business. Inventory management is a key part of this job, including: sourcing and purchasing fresh produce from wholesale suppliers, maintaining suitable inventory levels, and identifying opportunities for improvement and innovation. SKU tracking and management is a critical component of the role so knowledge of produce sizing and cases is very important. Strict attention to detail is needed for success.

    This is a manager’s role with staff supervisory responsibilities. This includes the management and supervision of warehouse and delivery staff for delivery fulfillment, quality control processes, procurement, and inventory management. This person will play a key role in preparing the team for order fulfillment and deliveries. The manager will regularly evaluate and provide reporting on warehouse productivity. This role requires the use of the following types of online applications:

    transportation planning

    workflow management applications

    Google productivity suite

    This is an on-site position as the manager will work alongside frontline staff.

    Duties include but are not limited to:​

    Supervise staff of up to 1-3 associates in day to day operations

    Developing daily operations plans for the team (including order fulfillment, deliveries, inventory management, etc.).

    Develop in-depth knowledge of the fulfillment process and the supporting technology used in our production space

    Troubleshooting production issues and finding solutions to improve efficiency

    Inventory management including sourcing, purchasing, and supervising the intake process

    Collaboration with market manager on cross channel inventory management

    Maintaining accurate production reports and reporting on order fulfillment status to ownership

    Contributing to continuous improvement of Forty Acres Fresh Market systems and processes

    Ensure team compliance with company, state, and local processes and policies

    Assisting in creating weekly staffing plans, including tracking workload and hours

    Regularly updating reporting to track role and team key performance indicators

    Administrative tasks including delivery route preparation, daily customer notification emails, delivery calendar maintenance, and preparing employee work plans

    Modeling a vibrant, team oriented company culture that promotes individual development and growth

    Other duties as the business grows and evolves

    Occasional assistance with residential and commercial delivery in company van

    Occasional order fulfillment including general cashiering – ring up customer purchases

    Requirements

    2-3 years experience in a commercial food business (produce wholesale, kitchen, farm, or grocery delivery business) is a big plus

    Candidate must be adept with technology and desktop based applications, with intermediate to advanced skill level in Microsoft Office Suite (Excel, Word, Powerpoint, Access, etc.) and/or Google Suite applications (GMail, Calendar, Google Sheets, Google Drive, etc.)

    Minimum 1 year of customer service experience

    At least 1 year experience forecasting staffing, workload, and performance results

    At least 2 years of supervisory experience, including managing associate level staff

    Strong communication skills, including written and verbal.

    Extremely flexible and adaptable; adjusts quickly to changing priorities and conditions

    Copes effectively with complexity and change

    Maintains stable performance under time pressures

    High level of professional organization and attention to details

    High comfort using basic arithmetic to perform daily job duties

    Valid Driver’s License w/ no history of accidents in the last 5 years (needed to drive company vehicles)

    Ability to lift up to 50 pounds

    Sunday morning to afternoon availability

    Experience driving cargo vans and larger vehicles

    A short math and planning assessment will be part of the interview process

    Preferred Qualifications

    At least 1 year experience auditing transactions and inventory

    Experience with employee interviewing, training, and development

    Bachelors Degree/Equivalent experience

    Experience with Six Sigma or process improvement methodologies

    Demonstrated enthusiasm for equitable healthy food systems

    Job Type: Full-time

    Salary: Starting at $50,000.00 per year

    Benefits:

    Paid company holidays

    Up to 40 hours paid sick time annually

    Up to 80 hours paid vacation time annually

    Healthcare Reimbursement Plan

    10% in-store employee discount (excludes alcohol and Mabel’s Meals)

    Forty Acres Fresh Market is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

    Apply Here