Job Description

JOB TITLE: Teller

DEPARTMENT: Branch

IMMEDIATE SUPERVISOR: Branch Manager/Retail BDO

FLSA STATUS: Non-Exempt

LAST REVISION DATE: 01/13/2017

JOB SUMMARY

Processes customer transactions in a professional, efficient and accurate manner in accordance with federal guidelines and banking policy. Receives and disburses cash accurately, maintains a cash drawer and balances it daily. Interacts with customers to enhance the overall marketing effort of the bank. Exercises judgment with moderate supervision.

QUALIFICATIONS

• High school diploma or equivalent with good knowledge of basic math
• Additional banking or general business courses is helpful
• One-year cash handling and customer service background are required
• Teller experience preferred
• Bank operations experience would be helpful in understanding and explaining the reasons why certain procedures must be followed
• Ability to perform basic math calculations is essential
• Manual dexterity and proficiency with calculator are required
• Familiarity with computer terminal and typewriter is desirable
• Must have excellent customer relations skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Completes all transactions in accordance with established procedures
• Accepts business and personal deposits, loan payments and items for collection
• Cashes checks and processes savings withdrawals with authorized limits
• Redeems bonds and bond coupons
• Prepares appropriate cash in/out or debit/credit tickets for cash transactions
• Handles other services such as official checks and cash advances
• Processes mail deposits and handles night depository procedures (receiving, processing, and returning customer bags)
• Contacts customer regarding overdrafts and non-sufficient funds (teller item or charge back)
• May process large and complicated deposits for commercial customers
• Applies good security and safety habits at all times

· Balances cash drawer daily with accuracy (maintaining authorized cash limits); balances and supplies the ATM

• Balances and mails tax deposits
• Proactively and consistently delivers excellent customer service and follows up in a timely manner with customers as needed
• Interacts with other departments in a professional manner
• Maintains customer confidentiality at all times
• Perceptive to customer wants and needs. Asks appropriate questions to gain understanding and refers customers to other areas in the branch as applicable
• Promotes bank services and cross-sells bank products

· Understands and follows all security and compliance policies and procedures

• Demonstrates a professional attitude in actions, dress and communication
• Shows a willingness to take on new challenges
• Actively participates in branch and other meetings as requested
• Demonstrates willingness to assist co-workers as part of a branch team
• Understands and follows all bank policies and procedures (including attendance)

· May be responsible for backing-up Teller Supervisor, Customer Service Representative, and/or other branch staff member

• May perform other duties as needed as requested by Teller Supervisor or Branch Manager

AAP/EEO STATEMENT

This statement of policy reaffirms South Atlantic Bank’s policy of equal employment opportunity in employment, compensation, training, transfers, promotions and all other aspect of employment regardless of race, color, religion, national origin, age, sex, veteran status, physical or mental handicap/disability and to state that we do carry out this policy at South Atlantic Bank. This policy also applies to all company-sponsored activities such as educational programs, tuition aid and social and recreational activities.

Company Description

South Atlantic Bank People You Know and Trust South Atlantic Bank, the subsidiary bank of South Atlantic Bancshares, Inc. (OTCQX: SABK), is a $632 million financial institution that is locally owned, controlled, and operated. The bank is headquartered in Myrtle Beach, South Carolina, with additional offices in Murrells Inlet, Pawleys Island, Georgetown, North Myrtle Beach, Charleston, Mount Pleasant, Hilton Head and Bluffton, South Carolina. South Atlantic Bank offers a wide variety of services for businesses and consumers, including South Atlantic Bank goMobile, its mobile banking app. The bank also offers internet banking, no-fee ATM access, checking, CD, and money market accounts, merchant services, mortgage loans, remote deposit capture, and more. South Atlantic Bank was named a “Roaring Twenties” winner as one of the best performing large companies in the state of South Carolina by SC Biz News, in 2012, 2013, and 2015. For more information, visit SouthAtlantic.bank. Our bank started in 2007 and have enjoyed several successful years resulting in expansion to nine coastal South Carolina branches. Our community bank offers opportunities to grow your career and reach your potential!