Job Description

ABOUT THE COMPANY: The company has been providing fabricated tempered and insulated glass for residential, millwork, industrial and OEM use nationwide since 1976. We were built on the expertise of a small group of entrepreneurs. Notably, the originators of the glass tempering process were among them. Their collaborative knowledge, skill, and experience have allowed Jersey Tempered Glass to continue offering quality glass products year after year.

Years of experience, skilled teamwork, and customer satisfaction have earned our company a highly respected reputation. Through the use of advanced technology, Jersey Tempered Glass is dedicated to fulfilling the needs of today's challenging and ever-changing glass market.

SOUTH JERSEY GLASS TEMPERING COMPANY is looking for a BILINGUAL RUSSIAN OR UKRAINIAN – ENGLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE. We are looking for a responsible, adaptable, detailed, and self–driven individual. The job functions include receiving customer calls, data entry of customer orders, and working with the supervisor to communicate the most accurate information to any customer inquiries or pick-ups.

Candidates must possess strong customer service skills and professionalism as they will be working directly with customers over the phone and in person on a daily basis.

RESPONSIBILITIES MAY INCLUDE:

· Answering customer calls and being engaged with customers to understand their glass needs

· Following up with customers on the status of their purchase

· Learn and use the ordering system to place glass orders

· Potential to make sales calls to prospective and existing customers

REQUIREMENTS:

· Must possess strong computer and typing abilities

· Strong interpersonal and customer service skills

· Accuracy and attention to detail

· 40-Hour Work Week Availability

· RUSSIAN OR UKRAINIAN - ENGLISH LANGUAGES ARE REQUIRED

MINIMUM QUALIFICATIONS:

· High School Diploma or equivalent

· Authorized to work in the US

· 2 years of Customer Service Experience

· Experience in the Glass industry (preferred, but not required)

THE OFFICE IS LOCATED IN MOUNT LAUREL, NJ 08054. INTERESTED APPLICANTS SHOULD SUBMIT A COVER LETTER, RESUME, AND SALARY REQUIREMENTS.

Company Description

South Jersey Glass Tempering Company has been providing fabricated tempered and insulated glass for residential, millwork, industrial and OEM use nationwide since 1976.