Client Care Specialist - South Park Animal Hospital
Job Description
RESPONSIBILITIES AND DUTIES
This position requires a positive and friendly attitude, great client service skills, and an understanding of the special relationship between people and their pets. This team member will be responsible for ensuring the delivery of excellent client service at all times. Greeting clients, weighing pets, and other receptionist/vet assistant duties are required.
This position requires sitting at a desk for several hours a day as well as moving about the hospital frequently. Requires lifting up to 50 lbs. When the team member is not directly interacting with clients, he/she will be expected to support medical team with basic restraint, hospital cleanliness, etc.
COVID-19 CONSIDERATIONS We are currently operating "curbside" and requiring face coverings to ensure the health and safety of our team.
Qualifications
We are a team-oriented, and client service focused hospital in which all team members must work together to perform all hospital duties including daily cleaning. Must cross-train to support the medical team with tasks.
Candidate must have at least one year of experience in a client service position, have good computer skills, attention to detail, multi-tasking, phone skills, and be comfortable handling pets. Previous veterinary client service experience is a plus.
Experience with Idexx/Cornerstone is a plus.
Must be available to work full-time; weekdays until 6:30 pm and Saturdays 8 am – 12:30 pm.
Additional Information
Equal Opportunity Employer
Job Type: Full-time
Pay: $15.00
AS AN EMPLOYEE, you will have access to a wide range of benefits, training, and career growth opportunities. Need to move? Don't change employers; move with us.
BENEFITS INCLUDE BUT NOT LIMITED TO:
ABOUT THE EMPLOYER: This hospital is owned and operated by PETWELL PARTNERS, A NVA COMPANY. At our hospitals, our VETERINARIANS MAKE DECISIONS ABOUT MEDICINE AND TREATMENT CHOICES. We are a fast-growing and the first AAHA ACCREDITED NETWORK of veterinary hospitals. We currently operate OVER 50 HOSPITALS across EIGHT STATES with over 725 EMPLOYEES.
PetWell Partners is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. PetWell Partners is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.