Full Job Description We are looking for an experienced Sales Associate to join our pro-shop team in our main office in Charlotte, NC. This role is for Tue - Sat, 9 AM - 6 PM. Must have boating/watersports experience. Retail experience is a plus. Responsibilities - Provide a positive shopping experience for customers - Expand knowledge of products so that customer questions can be properly addressed - Deliver the highest level of customer service through effective problem solving - Fulfill online orders in a timely manner - Help manage the back end of our e-commerce website - Assist in receiving and processing product shipments - Prepare and display new merchandise - Maintain a standard of cleanliness in the store by following set guidelines - Work with a team to create and maintain a pleasant environment for shoppers and staff - Complete assigned weekly schedule with regular attendance and punctuality Qualifications - Excellent interpersonal skills, including having an approachable and friendly manner - Good time and task management skills, including prioritizing and changing tasks easily - Effective verbal and written communication skills - Basic math and reading skills, legible handwriting, and attention to detail - Capacity to build customer relationships - Ability to follow direction or take initiative as the situation requires - Willingness to accept and apply constructive criticism - Ability to lift 50 pounds on an occasional to frequent basis - Ability to spend up to 100% of work time standing or moving Job Type: Full-time or Part-Time Pay: $12.00 - $15.00 per hour Benefits: - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance - Employee Discounts Schedule: - Tuesday - Saturday - Weekend availability Ability to commute: - Charlotte, NC 28208: Reliably commute Experience: - Customer Service or Retail (Preferred) - Microsoft Office Work Location: One location