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Leasing Consultant

Southeastern Property Management

Leasing Consultant

Greenville, SC
Full Time
Paid
  • Responsibilities

    Our Affordable Housing team is looking for a Leasing Consultant/Administrative Assistant to join their team at one of our Affordable Apartment Complexes in Greenville, SC. If you have previous experience with Affordable housing and think you could be a fit for this position please APPLY TODAY!!!

    Leasing Consultant - Affordable Housing

    Position Summary:

    A Leasing Consultant is the company's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to LIHTC Section 42 Tax Credit Compliance and company guidelines during the application process by sending out verification forms relating to residency history, student status, income, assets, etc as directed by Management. The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service.

    Essential Duties and Responsibilities:

    Demonstrate strong sales skills to both internal and external customers

    Manage the sales process from start to finish to achieve sales goals

    Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered “lost” or "closed".

    Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts

    Answer questions and tour apartment homes to determine the needs of potential residents

    Close the sale/renewal by effectively communicating the value of the community and Company’s commitment to delivering a quality living environment and home

    Maintain closing ratio based upon the needs of the community

    Monitor and follow-up on pending renewal offers

    Demonstrate customer service skills to both internal and external customers

    Create and maintain excellent ongoing relationships with potential and current residents

    Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently

    Help plan, schedule, organize and communicate resident functions as needed to promote resident retention and increase resident satisfaction

    Participate in social media marketing to obtain traffic and assist with brand management

    Utilize tools and resources to assess community’s market position in surrounding submarket to maintain the advantage above the competition

    Prepares and assists with all leasing paperwork in a timely and accurate manner

    Maintain professional demeanor at all times

    Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks

    At the Property Managers and/or the Assistant Property Managers direction responsible for other administration functions including but not limited to accounting and payroll related functions

    This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. .

    EOE