Our Affordable Housing team is looking for a Leasing Consultant/Administrative Assistant to join their team at one of our Affordable Apartment Complexes in Greenville, SC. If you have previous experience with Affordable housing and think you could be a fit for this position please APPLY TODAY!!!
Leasing Consultant - Affordable Housing
Position Summary:
A Leasing Consultant is the company's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to LIHTC Section 42 Tax Credit Compliance and company guidelines during the application process by sending out verification forms relating to residency history, student status, income, assets, etc as directed by Management. The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service.
Essential Duties and Responsibilities:
Demonstrate strong sales skills to both internal and external customers
Manage the sales process from start to finish to achieve sales goals
Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered “lost” or "closed".
Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts
Answer questions and tour apartment homes to determine the needs of potential residents
Close the sale/renewal by effectively communicating the value of the community and Company’s commitment to delivering a quality living environment and home
Maintain closing ratio based upon the needs of the community
Monitor and follow-up on pending renewal offers
Demonstrate customer service skills to both internal and external customers
Create and maintain excellent ongoing relationships with potential and current residents
Use customer service skills to take resident requests, address resident concerns and resolve them effectively and efficiently
Help plan, schedule, organize and communicate resident functions as needed to promote resident retention and increase resident satisfaction
Participate in social media marketing to obtain traffic and assist with brand management
Utilize tools and resources to assess community’s market position in surrounding submarket to maintain the advantage above the competition
Prepares and assists with all leasing paperwork in a timely and accurate manner
Maintain professional demeanor at all times
Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks
At the Property Managers and/or the Assistant Property Managers direction responsible for other administration functions including but not limited to accounting and payroll related functions
This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. .
EOE