Valparaiso University Graduate School is seeking an energetic candidate to serve as an entry-level Graduate Student Services Coordinator. The Graduate Student Services Coordinator assists in the planning, development, and management of programs and campus events to support the graduate student community. Successful candidates will demonstrate a passion for student’s services, event planning, and new technology.

MAJOR RESPONSIBILITIES: • The initiation, planning, development, and implementation of graduate programming activities, including but not limited to:

• New Student Orientation
• Commencement planning
• Celebration banquets
• Graduate Student Advisory Council (GSAC)
• And other special programs

• Create and initiate program evaluation efforts to assess the impact of various student services activities. • Work with the Assistant Director of Graduate Services to answer faculty advising questions related to policies and procedures and monitor graduate student progress to degree completion. Including assisting with maintaining graduate student records in the Student Information System (SIS).

KNOWLEDGE AND SKILLS: • Bachelor’s degree required • Master’s degree preferred • Cheerful, optimistic attitude • Strong communication skills both in interpersonal and public speaking settings • Strong writing and presentation skills • Event planning experience preferred • Ability to bridge cultural gaps with diverse international and domestic populations • Driver’s license • Understanding of VU’s Mission and culture • Proficient with Microsoft Office Suite • Proficient with new media strategies such as social media and webinars • Discretion in working with sensitive information and ability to abide by FERPA rules • Very strong attention to detail • Ability to work collaboratively • Project oriented • The ability to lift materials up to 30 lbs. in weight

SUCCESSFUL APPLICANTS WILL DEMONSTRATE A COMMITMENT TO CULTURAL DIVERSITY AND THE ABILITY TO WORK WITH INDIVIDUALS OR GROUPS FROM DIVERSE BACKGROUNDS.

EMPLOYMENT AT VALPARAISO UNIVERSITY WILL REQUIRE A CRIMINAL BACKGROUND CHECK.

VALPARAISO UNIVERSITY REQUIRES ALL EMPLOYEES TO BE VACCINATED AGAINST COVID-19 OR APPLY FOR AND RECEIVE A QUALIFIED EXEMPTION WITHIN TWO WEEKS OF THE EMPLOYMENT START DATE.

TO BE CONSIDERED FOR THIS POSITION YOU MUST UPLOAD: • Cover letter • Resume • List of 3 professional references • Answer all the application questions PLEASE ADDRESS COVER LETTER TO: Jessica Segally, Assistant Director of Graduate Services Valparaiso University Valparaiso, IN 46383

Required Skills Required Experience

Required:

• 2 years+ of customer service in an office environment
• High School Diploma or General Education Diploma
• Proficiency with Microsoft Office Applications
• Experience using ERP system (Epicor a plus) & CRM system (Salesforce a plus) required.
• Excellent Customer Service, communication (oral/written) and organizational skills.
• Strong initiative, analytical and problem-solving skills.
• Detailed oriented and possess the ability to handle multiple priorities with sound judgement and in a timely manner.
• Proven ability to work well in a Team environment.
• Ability to travel (10%)

Preferred:

• Associates degree in Business or Marketing and 5+ years customer service in an office environment
• Bilingual – English and Spanish speaking a plus
• Complex Manufacturing Supply Chain knowledge
• HVAC/hydronic system, electrical motor, fluid-flow, and general mechanical knowledge a plus