Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Profit sharing

Vision insurance

Wellness resources

Responsibilities

Quoting various modes of transportation based on the customers’ needs

Coordinating shipments with customers and booking with carriers

Negotiating rates with carriers

Tracking shipments and updating customers

Learning and understanding trucking markets

Maintain strong communication with customers and building customer relationships.

Complete accurate profit and loss analysis for each shipment

Coordinating transportation providers to ensure proper movements of shipments

Responding to Customer inquiries (quoting domestic shipments, tracking, and tracing updates

Preparing BOLs and invoices in Magaya Cargo System for movement of freight

Requirements

2-3 years of experience

Strong communication and negotiating skills

Ability to work on a team and assist team members when needed

Excellent customer service and problem-solving skills

Motivated to work in a fast paced and deadline driven environment

Able to multi-task, prioritize daily tasks, and manage time effectively

Knowledge of Microsoft Office

FTL / LTL experience 2-3 years

Minimum 2 years working in customer service and documentation related to freight forwarder

Excellent interpersonal skills

Ability to solve problems when they arise

Experience using Magaya Cargo System is a plus