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Spa Ambassador & Sales Associate

Hand & Stone - 761 Lancaster Ave - Bryn Mawr, PA

Spa Ambassador & Sales Associate

Bryn Mawr, PA
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Employee discounts

    Welcome, Empower, Connect!

    At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of each client's month. Our Spa Ambassadord play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating exemplary experiences for every client. Our Spa Ambassadors ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of each client's month.

    What sets Hand & Stone Apart:

    The Spa Ambassador's goals are to ensure each Member is experiencing the best hour of their month, and to encourage new guests to become Members in order to to fulfill their monthly self-care rituals.

    You can boost your paycheck with our commission-based membership model.

    Our Spa Ambassadors:

    Meet membership sales targets

    Have a detailed knowledge of our menu of services

    Provide excellent customer care

    Effectively communicate sales, promotions, and service options with clients

    Uphold spa cleanliness standards

    Answer phones, schedule appointments, and manage the calendar

    Perform various other duties as assigned

    This part-time Spa Ambassador position includes both weekend and evening hours. Available shifts include:

    Sundays: 9:30a - 6:30p

    Tuesdays: 2:30p - 8:30p

    Wednesdays: 10a - 3:30p

    Fridays: 2:30p - 8:30p

    Saturdays: 8:30a - 4:30p & 2:30p - 7:30p

    Skills & Traits

    Communication: Ability to communicate with people and to provide service in a professional and personable way

    Authenticity: Ability to convey genuine enthusiasm for the position and the spa

    Sales & Customer Engagement: Ability to provide exemplary customer care at all times with the ability to translate this into potential Membership sales

    Reliability: On-time arrival. No last-minute call-outs. 'Requests' Off' limited to shifts that are covered by co-workers

    Computer Skills: Zenoti knowledge a plus

    Qualifications:

    excellent computer literacy

    high school diploma+ is required

    must be 18 years old+

    must be exceptionally well-organized with an attention to detail

    must be a strong team player with the ability to work independently with minimal supervision

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.