Spa Associate

Hand & Stone - 14210 Market Square Dr - Huntersville, NC

Spa Associate

Huntersville, NC
Part Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    We are seeking a dedicated and enthusiastic Spa Associate to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. The ideal candidate will possess strong communication skills and a passion for the wellness industry, helping clients find the right products and services to enhance their spa experience. This is a part time or full-time position, with a competitive HOURLY WAGE + COMMISSION PAID WEEKLY. There is an opportunity to earn commission dependent on performance with membership sales.

    Duties

    Greet clients warmly as they enter the spa, ensuring a positive first impression.

    Provide detailed information about spa services and our Lifestyle membership program, assisting clients in making informed choices.

    Some night and weekend availability required.

    Engage in upselling techniques to promote additional services and enhancements that meet client needs.

    Maintain an organized retail area, including restocking shelves and managing inventory levels.

    Handle cash transactions accurately, ensuring proper cash handling procedures are followed.

    Answer phone calls with professionalism, addressing inquiries and scheduling appointments as needed.

    Collaborate with team members to ensure a seamless client experience and maintain high standards of cleanliness throughout the spa.

    Qualifications

    Previous experience in customer service or retail sales is preferred.

    Strong sales skills with a proven ability to upsell products and services effectively.

    Excellent phone etiquette and communication skills to interact positively with clients.

    Minium age requirement 18+

    Ability to work well in a team-oriented environment while also being self-motivated.

    A passion for wellness, beauty, and spa services is highly desirable.

    What’s in it for you?

    Hourly wage PLUS commissions and bonuses PAID WEEKLY

    Professional and safe work environment

    Employee discounts

    Join our team as a Spa Associate where your contributions will help create memorable experiences for our clients while fostering your growth within the wellness industry!

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.