Benefits:

Calsavers

Employee discounts

Flexible schedule

Training & development

Benefits/Perks

Flexible Schedule

Great work-life balance

Ongoing training

Employee Discount

Retail and Infrared Sauna Commission

Job Summary

We are seeking a friendly and service-oriented Concierge to join the team at our thriving spa. As a Concierge, you will be the first point of contact for our clients. You will greet clients as they arrive, introduce yourself, offer them water, tea, or the restroom key, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking. Must have flexible schedule, open to working morning, closing, weekdays, and/or weekend shifts. Weekend shifts are a must. Retail and service commissions.

Responsibilities

Greet clients as they arrive and provide an excellent spa experience

Answer phone calls, text messages, emails, and schedule appointments

Assist clients with paperwork, including intake forms

Maintain a clean and inviting environment

Assist staff with laundry

Willingness to learn new software (Ex: Booker by Mindbody, Messenger, etc)

Taking inventory

Checking mail

Setting up sauna sessions and clean up

Selling products and arranging pick-ups via our lockers

Completing tasklist in a timely manner

Opening and closing the spa

Contributing to our social media presence

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills