Spa Concierge

The Woodhouse Day Spa - Montclair & Hoboken

Spa Concierge

Hoboken, NJ +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Signing bonus

    Vision insurance

    Dental insurance

    Employee discounts

    Want to work at America's Best Day Spa?

    Do you love creating exceptional guest experiences? Are you passionate about hospitality, wellness, and helping others feel their best?

    The Woodhouse Day Spa is seeking Full-Time and Part-Time Spa Concierge team members to join our award-winning spa.

    ✨ $1,000 Sign-On Bonus for team members working 36+ hours per week ✨

    Schedule Requirements: Monday, Tuesday, Thursday, Sunday This position requires travel to both our Hoboken and Montclair locations

    At The Woodhouse, we believe our team members are the heart of every guest experience. We provide a supportive, professional environment where you can grow your career while helping create memorable moments for every guest who walks through our doors.

    As a Spa Concierge, you will serve as the first and last impression of our spa, ensuring every guest receives warm, personalized service and an exceptional luxury experience.

    What You'll Do

    Welcome guests with professionalism, warmth, and genuine hospitality

    Provide personalized attention from arrival through departure

    Educate guests about The Woodhouse experience, amenities, services, and spa offerings

    Guide guests through the spa and ensure a seamless and relaxing visit

    Answer incoming calls, schedule appointments, and assist with guest inquiries

    Maintain a clean, organized, and inviting spa environment

    Anticipate guest needs and create memorable experiences through thoughtful attention to detail

    Support daily spa operations and assist leadership in ensuring smooth business flow

    Serve as a brand ambassador by upholding The Woodhouse standards of excellence

    What We're Looking For

    Passion for delivering outstanding customer service

    Positive, professional, and team-oriented attitude

    Strong communication and interpersonal skills

    Ability to multitask in a fast-paced environment

    Previous hospitality, spa, salon, retail, or customer service experience preferred

    Flexible availability, including evenings, weekends, and holidays as needed

    Woodhouse Perks & Benefits

    Competitive hourly pay

    Performance-based incentives

    Paid vacation for eligible full-time team members

    Employee discounts on services and retail products

    Comprehensive paid training through "The Woodhouse Way"

    Career growth and advancement opportunities

    Work in a beautiful, state-of-the-art luxury spa environment

    Supportive team culture focused on excellence and guest satisfaction

    At The Woodhouse Day Spa, we are committed to creating a welcoming environment for both our guests and our team members. We celebrate professionalism, passion, and a dedication to exceptional service.

    The Woodhouse Day Spa is an Equal Opportunity Employer and maintains a drug-free and smoke-free workplace.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

  • Locations
    Hoboken, NJ • Montclair, NJ