Benefits:
Bonus based on performance
Employee discounts
Opportunity for advancement
The Concierge is responsible for monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of information is offered. Paying special attention to guest service excellence standards.
Qualifications: • Experience: (1-2yrs customer service): • Preferred experience working with a Point of Sale system and answering phones in a customer service facing environment, retail a plus. • Technical or Administrative Knowledge. • Computer literate with good typing skills. • Effective written communication skills. • Able to operate basic business machines(i.e. calculator, fax, copier) • Required Skills and Abilities and/or: • Self motivated. • Maintain a professional appearance at all times. • Demonstrate pleasant and appropriate phone etiquette. • Excellent listening and verbal skills. • Computer literate with good keyboard skills. Proficient with Windows. • Ability to operate basic office equipment such as phone, fax, copier, printer, etc. • High school diploma or equivalent. • Team player. • Responsible, dependable. • High personal standards and values. • Excellent client care, service excellence and attention to detail. • Effective communicator. • Flexible and cooperative. • Ability to meet US employment and eligibility requirements