Benefits:

401(k) matching

Employee discounts

Flexible schedule

Health insurance

Paid time off

Spa Concierge – Woodhouse Spa Mukwonago

Woodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, you’ll play a vital role in creating a welcoming, luxury experience from start to finish.

About the Role: The Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness.

Key Responsibilities:

Greet and assist guests with a gracious, professional demeanor

Schedule and confirm spa appointments

Educate guests on spa services, enhancements, and retail products

Drive retail sales through product knowledge and personalized recommendations

Assist with spa marketing initiatives, promotions, and community outreach

Maintain a polished, organized front desk and retail area

Provide support to the spa management team and therapists to ensure seamless operations

Qualifications:

Prior experience in hospitality, retail and marketing (spa/wellness experience a plus)

Strong communication and customer service skills

Sales-driven with an understanding of retail strategies

Highly organized with attention to detail

Tech-savvy and comfortable learning scheduling/point-of-sale systems

Flexible availability, including evenings and weekends

Benefits:

401(k) plan

Health insurance

Paid time off (PTO)

Employee discounts on services and retail products

Opportunities for professional growth within a national brand

Why Join Woodhouse?

Work in a beautiful, luxury spa environment

Be part of a supportive, professional team

Help create memorable, positive experiences for every guest

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.