Benefits:

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Health insurance

Vision insurance

401(k)

Dental insurance

Employee discounts

WOODHOUSE DAY SPA

Spa Coordinator

About Woodhouse Day Spa

Woodhouse Day Spa is a modern luxury day spa dedicated to delivering elevated experiences and exceptional hospitality in a refined, guest-centric environment. Our front desk and hospitality team are the face of our brand — setting the tone for every guest interaction with professionalism, warmth, and expertise.

The Opportunity

We are seeking a warm, sales-savvy Spa Coordinator to join our front desk team. The ideal candidate is guest-centered, detail-oriented, and excited to build a career in luxury hospitality. You'll serve as the first point of contact for our guests and play a key role in the guest journey, retail sales, and the daily rhythm of the spa.

What You'll Do

Warmly greet, check in, and check out every guest

Recommend services, upgrades, and retail products tailored to guest needs

Maintain an organized, welcoming front desk environment

Manage the appointment book to maximize bookings

Support the team with scheduling, phones, and guest inquiries

What We're Looking For

1-2 years of front desk, guest services, or hospitality/retail experience

A friendly, professional demeanor and strong communication skills

Comfort learning booking and point-of-sale software

Flexible availability including evenings and weekends

What Success Looks Like

Averaging $25/hr in retail sales

Achieving a 30% or higher rebooking rate

Consistently high guest satisfaction scores

Meeting monthly upsell and service recommendation goals

What We Offer

Competitive hourly pay plus monthly performance bonuses

5% retail commission with tiered bonus incentives

Complimentary and discounted spa services

A clear growth path to Key Holder and management roles

Ongoing training and a supportive, collaborative team culture

If you love creating five-star experiences and want to grow your career in luxury hospitality, we'd love to meet you.

To apply, email your resume to careers@carmel.woodhousespas.com or visit woodhousespas.com/careers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.