Spa Director

The Woodhouse Spa - Charleston/Savannah/Franklin

Spa Director

Franklin, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Wellness resources

    The Woodhouse Spa – Franklin, TN Full-Time | Tuesday–Saturday

    The Woodhouse Spa in Franklin is seeking an experienced Spa Manager to lead daily operations, elevate the guest experience, and develop a high-performing team in a luxury spa environment.

    This role blends people leadership, operational excellence, and hospitality-driven service.

    What You’ll Do

    Lead and develop spa team members through training, coaching, and performance reviews

    Oversee scheduling, daily operations, and service execution

    Drive guest satisfaction, retail performance, and profitability

    Monitor KPIs, inventory, attendance, and service standards

    Uphold brand, safety, and quality expectations daily

    Lead morning huddles and partner with leadership on weekly goals

    What We’re Looking For

    Leadership experience in spa, hospitality, or luxury service environments

    Strong people-management and operational skills

    Comfort with performance metrics, accountability, and retail strategy

    Calm, confident leadership style with high standards

    Why You’ll Love This Role

    You lead with intention This isn’t a “put out fires” role. You’re trusted to run the business, develop leaders, and make thoughtful decisions.

    Luxury without the chaos Systems, standards, and support are already in place so you can focus on excellence, not survival.

    A schedule that respects your life Consistent Tuesday–Saturday hours with PTO and remote flexibility built in.

    People-first culture We invest in training, communication, and leadership growth not micromanagement.

    Real growth potential This role is part of a larger, multi-location organization with opportunities to grow your career long-term.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.