Benefits:
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
About Bohemia Healing Spa
Bohemia Healing Spa is dedicated to providing a tranquil, restorative experience through exceptional spa services and personalized client care. We are seeking an experienced, motivated, and customer-focused Spa Manager to lead our team, oversee daily operations, and help create an outstanding experience for every guest.
Role of the spa manager:
The mission of the spa manager is to lead a team of passionate and dedicated employees in fulfilling the
company's mission relaxed and balanced atmosphere that gives our customers impeccable customer service and healing treatments from the moment they call us to the moment they leave the spa.
Position Summary
The Spa Manager is responsible for the overall operation of the spa, ensuring exceptional customer service, efficient business performance, and a positive work environment. This role combines leadership, team development, scheduling, sales, and operational management to maintain the highest standards of service and professionalism.
Essential Job Duties and Responsibilities
Lead, motivate, and support a team of massage therapists, estheticians, and front desk team
Deliver exceptional guest service and promptly resolve customer concerns.
Employee files / Documentation
Monitor appointment scheduling, client retention, and overall guest satisfaction
Manage inventory, retail products, and supply ordering & adhering to budget restrictions
Ensure compliance with health, safety, and sanitation standards
Track sales performance and implement strategies to meet revenue goals
Execute promotions, memberships, and seasonal offerings
New employee recruitmant & training
Accounting and Record Keeping
Cash Management
Communications
Customer Service and qualinty control
Qualifications
Previous management experience in a spa, salon, wellness center, or hospitality environment preferred.
Strong leadership and team-building skills.
Excellent communication and customer service abilities.
Experience with scheduling software and point-of-sale systems.
Strong organizational and problem-solving skills.
Ability to multitask in a fast-paced environment.
Passion for wellness, beauty, and creating exceptional guest experiences.
Why Join Bohemia Healing Spa?
At Bohemia Healing Spa, we believe wellness begins with our team. We foster a collaborative, uplifting workplace where employees are valued, encouraged to grow, and empowered to provide exceptional care to our clients.
If you're an enthusiastic leader with a passion for wellness and outstanding customer service, we'd love to hear from you.