Spa Manager

Hand & Stone - 20 Airport Square - N Wales, PA

Spa Manager

North Wales, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    KinderCare Childcare Discounts

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    Bonus based on performance

    Company parties

    Competitive salary

    Free uniforms

    NOW HIRING: SPA MANAGER Hand & Stone Massage and Facial Spa | Montgomeryville, PA

    $40,000–$45,000 Base Salary + Monthly Bonus Opportunities Bonus potential based on membership growth, average ticket performance, gift card sales, and spa revenue goals.

    At Hand & Stone Massage and Facial Spa, we’re looking for a motivated, people-focused Spa Manager to lead daily operations, inspire a high-performing team, and help grow our membership-based spa business in Montgomeryville, PA. This role is ideal for someone who thrives in a fast-paced environment, enjoys coaching teams, driving sales performance, and creating exceptional guest experiences. Spa experience is a plus — but leadership, sales, and customer service experience are what matter most. We’ll teach you the spa industry side.

    The Spa Manager Will

    Lead daily spa operations and support overall business growth

    Drive membership sales, retail performance, and guest retention

    Coach, motivate, and develop a diverse team

    Analyze performance metrics and implement strategies to improve results

    Create and execute local marketing and community outreach initiatives

    Optimize schedules, staffing, and operational efficiency

    Resolve guest concerns and ensure a high level of customer satisfaction

    Maintain spa cleanliness, inventory, and brand standards

    Hire, train, mentor, and support team members

    Ensure compliance with company policies and applicable regulations

    Our Spa Manager Needs

    Experience in sales, customer service, hospitality, retail, or membership-based businesses

    Strong leadership and communication skills

    Goal-oriented mindset with a passion for team development

    Organized, dependable, and able to multitask effectively

    Comfortable analyzing reports and using performance metrics to drive decisions

    Positive attitude with the ability to build strong relationships with staff and guests

    Spa, wellness, or fitness industry experience is a plus, but not required

    Why Join Hand & Stone?

    Competitive base salary + bonus opportunities

    Growth and advancement opportunities

    Ability to make a direct impact on spa success

    Supportive and team-oriented environment

    Employee discounts on services and products

    Opportunity to bring creative ideas and leadership to a growing spa

    Location: 20 Airport Square North Wales, PA 19454

    MGR142

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.