Spa Manager

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Hand & Stone - Cheshire

Spa Manager

Cheshire, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    401(k)

    401(k) matching

    Health insurance

    Join the Founding Leadership Team at Hand & Stone Massage and Facial Spa – Cheshire, CT

    NOW HIRING: SPA MANAGER

    Help Build Something Special from Day One

    Hand & Stone Massage and Facial Spa is seeking an experienced, energetic, and results-driven Spa Manager to join our Founding Leadership Team in Cheshire, Connecticut.

    This is a unique opportunity to play a key role in launching a brand-new spa, building a high-performing team, creating an exceptional guest experience, and driving business growth from the ground up. As Spa Manager, you will help shape the culture, develop a successful team, and establish Hand & Stone Cheshire as the premier wellness destination in the community.

    If you are passionate about leadership, sales, team development, customer service, and creating a positive workplace culture, we want to hear from you.

    What You’ll Do

    • Lead, coach, and inspire a team of Spa Associates, Licensed Massage Therapists, and Estheticians

    • Drive membership growth, retail sales, client retention, and overall spa performance

    • Recruit, hire, onboard, train, and develop top talent

    • Foster a positive, professional, and guest-focused culture

    • Ensure exceptional customer service and operational excellence

    • Monitor key performance indicators and implement strategies to achieve business goals

    • Manage staffing, scheduling, and daily spa operations

    • Partner with ownership on marketing initiatives, community outreach, and business development efforts

    • Maintain compliance with Hand & Stone brand standards, policies, and procedures

    • Lead by example and create an environment of accountability, teamwork, and success

    What We’re Looking For

    • Minimum of 2 years of management experience in retail, hospitality, wellness, fitness, beauty, or spa environments

    • Demonstrated success leading teams and achieving sales goals

    • Strong leadership, coaching, interpersonal, and communication skills

    • Proven ability to motivate, develop, and retain employees

    • Excellent organizational, problem-solving, and decision-making abilities

    • Customer-focused mindset with a passion for wellness and service excellence

    • Experience in membership-based sales environments is highly preferred

    • Ability to thrive in a fast-paced, goal-oriented environment

    Schedule Expectations

    • Full-time position (40 hours per week)

    • Flexible schedule based on business needs

    • Availability to work evenings and weekends as needed

    • Ability to support the team during peak operating hours

    • Willingness to respond to operational and staffing needs as they arise

    Compensation & Benefits

    • Competitive base salary ($50,000-$60,000) plus commission plus sales bonuses

    • Optional health insurance

    • 401(k) plan

    • Employee discounts on spa services and retail products

    • Paid training and ongoing professional development

    • Career advancement opportunities within a nationally recognized wellness brand

    Why Join Hand & Stone Cheshire?

    As a member of our Founding Leadership Team, you’ll have the rare opportunity to help build a business from the ground up. Your leadership will directly impact the success of the spa, the growth of the team, and the experience of every guest who walks through our doors.

    This is more than a management position—it’s an opportunity to build, lead, and grow with a brand that is committed to wellness, exceptional service, and professional development.

    Apply today and help us create the premier massage and facial spa experience in Cheshire, CT.

    MGR718

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.