Spa Manager

Hand & Stone - Stamford

Spa Manager

Stamford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Help or transport service

    Opportunity for advancement

    Training & development

    Tuition assistance

    Wellness resources

    Lead a talented team. Grow a thriving spa. Create an experience clients love.

    Hand & Stone Massage and Facial Spa is looking for a motivated, sales-minded Spa Manager to lead our Stamford location. This is an opportunity for a hands-on leader who enjoys developing people, building lasting client relationships, and turning ambitious goals into measurable results.

    You’ll oversee the daily operation of the spa while creating a positive, high-performing environment for our team of wellness professionals.

    What You’ll Own

    Membership growth: Coach the front-desk team to confidently educate clients about our Lifestyle Membership Program and convert exceptional visits into lasting relationships.

    Revenue performance: Increase revenue through effective scheduling, local marketing, service upgrades, retail sales, and strong team execution.

    Team development: Recruit, onboard, coach, and retain talented spa professionals who are passionate about wellness and client care.

    Spa operations: Maintain smooth daily operations, monitor key performance metrics, and ensure the spa consistently meets brand and service standards.

    Client experience: Build a welcoming environment where every client feels valued, cared for, and excited to return.

    What We’re Looking For

    Two or more years of management experience in the spa, salon, retail, fitness, wellness, or hospitality industry

    A proven ability to coach a team and achieve sales or membership goals

    Strong leadership, communication, and problem-solving skills

    An organized, accountable, and results-oriented approach

    Genuine enthusiasm for massage, skincare, wellness, and outstanding customer service

    Availability to work a flexible schedule, including some evenings and one weekend day

    What Success Looks Like

    You’ll be successful in this role when your team is engaged, clients are delighted, memberships and revenue are growing, and the spa operates smoothly every day.

    Apply today and help us make every client’s visit the best hour of their month.

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.