Formerly LaVida Massage, now proudly Hand & Stone of Commerce. Hand & Stone Massage and Facial Spa is a national, membership-based spa brand with 600+ locations across the U.S. and Canada. Our Commerce location is seeking a Front Desk Sales Associate with previous spa, wellness, or sales experience. This is not just a front desk job checking clients in and out. This role is sales-driven and customer-facing, offering 20-30 hours per week with room to add more in the future. We are specifically looking for someone who is flexible, reliable, and available to work nights and EVERY weekend and can hit our monthly sales goals. If you do not have open availability on weekends or are not comfortable selling/talking to guests, this position is not for you.

Who We’re Looking For (Read Carefully)

2+ years of spa, wellness, or sales experience REQUIRED

Strong sales mindset with confidence discussing memberships and upgrades

Flexible availability with the ability to work nights and both weekend days

Reliable, punctual, and professional

Able to handle high stress situation calmly and with ease

Comfortable in a fast-paced, goal-oriented environment

Seeking a long-term position to grow with the company

Key Responsibilities

Meet and exceed membership sales goals and conversion standards

Confidently educate guests on services, promotions, and memberships

Deliver outstanding customer service while building long-term client relationships

Answer phones, schedule appointments, and manage front desk operations

Maintain spa cleanliness and professional appearance standards

Accurately handle administrative tasks and documentation

Work collaboratively with management and service providers

Perform additional duties as assigned

What’s In It for You

Competitive hourly pay plus commission on memberships sold and upgrades

Sales contests and performance incentives

Career growth opportunities, including management potential

Ongoing training and professional development

Flexible scheduling

Positive, professional, and team-focused work environment

Employee discounts on services, products, and gift cards

Qualifications

High school diploma or equivalent (required)

Must be 18 years or older

Strong organizational skills and attention to detail

Ability to work independently and as part of a team

Excellent communication and interpersonal skills

If this sounds like you, please apply today or email your resume directly to mgr.commerce-mi@handandstone.com!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.