Benefits:

1.5x on Sundays and Fed Holidays

401(k) matching

Company parties

Competitive salary

Training & development

Wellness resources

Benefits/Perks

Competitive Hourly Pay (raise in 90 days if performing well)

Fun and Energetic Environment

Discount on Products and Services

Job Summary

We are looking for a friendly, welcoming receptionist to join our team!

An enthusiastic front-facing role that will greet all guests that contact or visit the Studio. Responsible for bookings, transactions, paperwork/data entry, social media posts, retail inventory & sales, donations/gift baskets, facility checklists, and answering any guest questions concerning the Studios environment and services.

At the front-desk for our busy wellness studio, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. But also tenacious, empathetic, and patient as you’ll spend most of your day engaging with customers.

Responsibilities

Greet guests as they arrive at the studio

Schedule appointments including organizing daily appointment schedules

Using conflict resolution skills to diffuse angry customers

Assist with maintaining a clean and inviting environment

Help with housekeeping including attending to laundry

Prioritizing tasks to make sure the most important tasks are done first

Building positive rapport with customers

Entering new customer data and updating the information of existing customers

Communications; phones, customer emails, social media, etc.

Qualifications

Two or more years of customer service experience is preferred

Previous experience as a receptionist is preferred

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers, MS Office, and scheduling software

Excellent multi-tasking skills

Social Media (with CanvaPro) posts a plus!

We are a team with positive energy focused on health and wellness and building each other up. We have team building meetings and events and are passionate about what we do. We will provide thorough training including for all aspects of work for the candidate that is excited about this role.

Days needed: Tuesday, Thursday, Friday 8:30am-2:30pm, and Alternating Saturday 8:30am-4:30pm(ish) & Sunday 9:00am-5:15pm(ish) (Alternating, meaning one weekend on, one weekend off)

Position is at Kur Wellness Studios, Asbury Park's award-winning spa & yoga center (www.kurstudios.com). Competitive pay, unique urban space, IRA eligible with matching after 2 years.