Spa Receptionist

Organic Origins Spa

Spa Receptionist

Boise, ID
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Health insurance

    Good catch. Here's the corrected version with Boise in place of Meridian:

    Spa Receptionist

    About the role

    Organic Origins Spa is hiring a Spa Receptionist to join our growing team in Boise, Idaho. You are the first impression every guest receives when they walk through our doors, and the calm, capable presence that carries them from arrival to checkout. This role is part hospitality, part operations, part sales, and it sits at the heart of how our spa actually runs.

    We are looking for someone polished, warm, organized, and genuinely interested in wellness. You should be the kind of person who notices when a guest looks tense and adjusts the room temperature without being asked. You should also be comfortable on a computer, confident on the phone, and unflappable when the schedule shifts mid-day.

    What you will do

    Welcome every guest with warmth, eye contact, and an unhurried tone that sets the mood for their visit

    Manage the daily flow of appointments, check-ins, and checkouts with accuracy

    Book services and memberships, and confidently recommend treatments, packages, and retail products that fit each guest

    Answer phones and respond to inquiries with professionalism and personality

    Process payments, gift cards, and membership transactions

    Handle guest concerns calmly and resolve them with hospitality-first judgment

    Keep the reception area, retail displays, and common spaces guest-ready at all times

    Support the team behind the scenes: prepping intake forms, communicating with therapists and estheticians, and keeping the day on track

    Take on other responsibilities as the business grows

    What we are looking for

    2+ years of front-of-house, hospitality, or spa reception experience preferred

    Excellent verbal and written communication, with a warm and professional tone

    Strong organizational skills and the ability to manage multiple priorities without losing composure

    Comfort with point-of-sale systems, scheduling software, and Google Workspace suite (Docs, Sheets, Drive)

    A sales-comfortable mindset; you understand that recommending the right service is part of taking care of the guest

    High school diploma or GED

    Genuine alignment with our mission, values, and standards of care

    What you get in return

    Competitive pay

    Performance-based semiannual pay increases

    Complimentary massages and facials

    Generous retail discounts

    Real mentorship and a clear path toward leadership for the right person

    A beautiful, well-run environment where your work is seen and valued

    How to apply

    Send your resume to careers@organicoriginsspa.com and tell us, in a few sentences, why hospitality and wellness matter to you. We read every application.