Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses

We’re looking for driven, sales-focused individuals who want more than just a front desk role and want to start a .

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!

💼 What You’ll Do

This is a sales-driven role focused on client experience and results:

Convert inquiries into booked appointments and long-term members

Consistently hit (and exceed) membership, gift card, and enhancement sales goals

Recommend services, upgrades, and packages based on client needs

Manage front desk operations, scheduling, and client flow

Deliver a high-energy, professional client experience from check-in to check-out

Handle client concerns confidently and professionally

Stay sharp on promotions, services, and products

🎯 Who This Role Is For

You enjoy sales and take pride in hitting goals

You’re confident recommending services and discussing pricing

You thrive in a fast-paced, client-focused environment

You’re self-motivated and take ownership of your performance and income

You want a role with growth and purpose, not just a job

🚫 This Role Is NOT For

Someone looking for a low-pressure or purely administrative front desk job

Someone uncomfortable with sales goals, upselling, or performance metrics

Someone who prefers a slow-paced environment

Someone not open to feedback, coaching, or continuous improvement

✅ Qualifications

Sales or customer service experience (membership sales strongly preferred)

Strong communication and interpersonal skills

Ability to multitask and stay organized in a fast-paced environment

Comfortable working evenings and weekends

Coachable, adaptable, and results-oriented

💰 Compensation & Perks

Base hourly + uncapped commission + performance bonuses

Paid time off

Health, Dental, Vision, 401k

Free monthly massage or facial

Discounts on services and products

Paid training and ongoing development

Incentives, contests, and growth opportunities

📈 About Our Team

Hand & Stone New Albany is a multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards—and we support our team in reaching their full potential.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.